This position is responsible for support of the Business Information Systems (BIS) Department, including, but not limited to undergraduate programs, the Master of Science in Information Systems (MSIS) and SAP University Alliance Programs. This position works closely with the Department Chair and faculty regarding curricular development, promotion and recruiting, and student services, among other tasks.

Required Qualifications

High school diploma or GED.
Four years of qualifying experience or a combination of education and experience that equates to four years.
Experience with Microsoft Word.
Customer service experience.
Spreadsheet and/or database experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Preferred Qualifications

Experience with enrollment management.
Experience with course scheduling for on-campus as well as online programs.
Experience interacting with international students.
Experience in supporting events.
Experience with support of faculty in the curriculum development process.

Duties & Responsibilities

Provides support to department chairperson.
Reconciles department budget accounts monthly along with credit card transactions.
Prepares purchase requisitions, invoice vouchers, equipment moving and maintenance requests, and orders supplies.
Maintains and distributes keys for department rooms and offices.
Prepares and provides record keeping for expense and reimbursement vouchers, coordinating with college professional development funds and department accounts.
Initiates personnel transactions.
Assists chair with class scheduling and with class changes, including transactions with the Registrar’s office.
Assists in reviewing student exception requests for classes.
Oversees room scheduling for BIS assigned class and meeting rooms.
Conducts special projects and assignments as directed by the department chairperson.
Assists chairperson and faculty with enrollment, student information, and advising appointments for majors/minors.
Prepares Student Opinion Surveys and coordinates the processing of completed faculty packets.
Assists with scholarship applications, awards, and correspondence.
Provides direct support for the BIS Department on daily tasks or special projects as needed, including, but not limited to the SAP Alliance program.
Attends training sessions to keep abreast of new (or changes to existing) procedures.
Participates in professional development as needed.
Responds to student inquiries.
Assists MSIS Director in evaluating application materials and making admission recommendations to Graduate Student Services.
Assists in preparing documents related to MSIS degree program, such as Authorization of Degree.
Prepares Class substitution forms and issues Plan B sign off forms for graduating students.
Writes OPT support letters for graduating international students.
Collects applications and performs preliminary evaluations for GA/TA, working with Chair and Faculty on final allocations.
Helps in delivery of new student assessment tests.
Supports MSIS Director with follow-up of students on academic probation.
Supports orientation sessions for new MSIS students.
Corresponds with MSIS program applicants and responds to MSIS program email.
Acts as a liaison between students and other departments on campus.
Coordinates with CGS on preparing recruitment plans.
Coordinates with the Dean’s office on the CBA Hooding Ceremony and the MSIS program’s role.
Performs other duties as needed.

Supervision Exercised

None.

Message to Applicants

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Employee Group

Office Professional

Staff Pay Level

6

Pay Range

$16.00 - $23.87 per hour, estimated starting rate: $16.00 - $19.00

Division

Academic Affairs

Department

Business Information Systems

Position Status

Regular

Position End Date

Employment Status

Full-Time

FTE

1.0

Position Type

12 month

Weekly Work Schedule

M - F 8:00 am - 5:00 pm, evenings and weekends as required.

Location

Mount Pleasant, MI

About the Department

About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 19,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.