If you have a passion for growth, can be adaptable while on the job, and overall innovative Blue Water Development wants YOU! At Blue Water, we create an environment where our employees are engaged, empowered, and challenged to put the guest experience first. Blue Water Development Corporation is committed to the principles of equal employment opportunity and makes employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.

Position Summary: The Executive Housekeeper serves as key support to the operations team, working closely with front desk/guest services and maintenance teams to ensure the property adheres to the highest standards of cleanliness in both guest rooms and common areas. Directly leading a high-performing team of housekeepers, housemen, and laundry attendants with the support of inspectors and supervisors, this highly visible role ensures guest satisfaction is top-notch.

Essential Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• People Leadership: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management.
• Oversees all aspects of housekeeping and laundry operations
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
• Investigates complaints regarding housekeeping service, and equipment and takes corrective action. Works cohesively with property leadership to ensure guest satisfaction levels exceed expectations and monitor trends for continuous improvements.
• Oversees administrative support and processes for team efficiency including room management, inventory management, and procurement/vendor management.
• Conducts regular walk-throughs, inspections, and quality checks to drive adherence to standards
• Provides effective communication to teams and support functions to ensure operational effectiveness, priorities, and proactive measures
• Works cohesively with Chief Engineer (maintenance and related areas) for special projects, capital improvements, property safety, preventative maintenance procedures, and other quality and safety standards. Acts as liaison for property safety programs ensuring compliance with hotel’s safety, security programs related to HazMat, MSDS, OSHA, and other related programs.
• Examines building to determine the need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Issues supplies and equipment to workers
• Ensure the property is clean, orderly, well-manicured, and guest-ready at all times.
• Performs other duties as assigned
• Provides regular and reliable attendance

Success Factors:

• Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
• Ability to supervise and work with employees
• Ability and willingness to respond to emergencies
• Tact and resourcefulness in dealing with the public
• Strong communication skills
• Effective Leadership practices

Education/Experience:

• High school diploma or GED equivalent
• Two- Five years of experience in housekeeping or related role
• 3+ in a supervisory or leadership role

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.