Shift: Full timne, Days,

Reports to and provides administrative and secretarial assistance to one or more Executive Vice Presidents of the Corporation. Performs a wide range of duties designed to facilitate and expedite the accomplishment of the executive's responsibilities. Assignments require a very high level of initiative, independent judgment, tact and confidentiality. May perform secretarial duties for a Director or Directors reporting to the Vice President.

1. Performs a wide range of administrative duties designed to facilitate and expedite the accomplishment of the executive's responsibilities. Maintains regular communication with other divisions and departments throughout the corporation, as needed, in order to ensure efficient processing of work, obtain and relay information and resolve problems. Responds to a variety of inquiries, from inside and outside the organization, which require considerable knowledge about the Hospital's policies, procedures, and operations. Maintains records of decisions made and/or actions taken; initiates follow-up with other concerned parties, and independently prepares summaries and reports for executive review. Assists in the preparation of high level administrative reports; performs difficult and/or confidential information gathering and compilation of data for presentations, reports, committees and some Board related activities as requested.

2. Assists the executive in organizing day-to-day administrative activities and establishing priorities; performs various administrative support functions including screening calls and visitors, arranging meetings and conferences; completing travel arrangements and maintaining personal calendars. Tactfully handles callers or walk-ins on sensitive customer complaints and directs the caller to the appropriate hospital representative. Independently plans, organizes, and implements office practices and procedures, such as the setup and maintenance of filing and record-keeping systems.

3. Completes a wide variety of typing and word processing assignments, such as important and confidential correspondence, records, tables, and charts. Prepares and distributes memos initiated by the Vice President; proofreads and edits draft and final copy materials for appropriate and consistent format, accuracy of financial figures or other data, and correct punctuation, spelling, and grammar

4. Prepares, maintains, and processes a variety of records and logs. Compares information or data with other records for purposes of verification and accuracy.

5. Maintains knowledge of work performed by other Executive Assistants in department and can assist in their absence or with their workload when required.

6. May assist with the assembly of division capital purchases to make sure they are properly documented to conform to hospital policy.

7. Adheres to all Northwest Community Hospital standards, policies, and procedures.

1. High school diploma or equivalent including course work in word processing, office machines, office practices. Some general business college level coursework preferred.

2. Minimum of three years of progressively responsible secretarial experience.

3. Excellent secretarial skills including proficiency in various computer software applications.

4. The analytical skills necessary to prepare summaries and reports.

5. A very high level of interpersonal skills in order to communicate effectively with all levels of Hospital staff, physicians and others outside of the Hospital.

6. The organizational skills necessary to independently complete tasks.

7. The grammar and mathematical skills necessary to verify accuracy of financial figures or other data, and correct punctuation and spelling.

8. Ability to maintain a very high level of confidentiality.

PHYSICAL REQUIREMENTS:
1. Little physical effort required. Rarely required to walk or stand for prolonged periods. May require occasional lifting or moving light weight material, or rarely lifting or moving of average weight material.
2. The flow of work and character of duties involves normal mental and visual attention.
VI. WORKING CONDITIONS:
1. Normal office work environment.

About Northwest Community Healthcare

In January 2021, Northwest Community Healthcare (NCH) joined NorthShore University HealthSystem, which is now NorthShore – Edward-Elmhurst Health. The NCH Arlington Heights campus features a 509-bed hospital with a Level II Trauma Center, Level III Neonatal Intensive Care Unit and a dedicated pediatric acute care center. Throughout the northwest suburbs, NCH has 23 doctor’s offices; five immediate care centers; seven physical rehabilitation sites; and 13 lab locations.

NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit NorthShore.org, SwedishCovenant.org, NCH.org and EEHealth.org.