Job description
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 19,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Secure gates and access points to ensure guests do not enter without the appropriate ticket/credential
Direct fans around the venue and communicate venue policies to guests
Effectively answer guest questions with regards to wayfinding and assisting with mobile ticketing
Understand venue layout and policies and procedures
Respond to guests concerns in a respectful and calm manner and appropriately escalate issues to a supervisor
Assist with venue set-up procedures: including checking assigned areas for safety hazards, checking elevators, and delivering or setting up necessary equipment
Someone who enjoys helping and interacting with others in a kind and respectable manner
Someone who is very attentive to what is going on in their specific area instead of watching the game.
Must possess good customer service skills.
Ability to climb stairs.
Must be able to lift up to 40lbs.
Exposure to cold weather, hot weather, rain, snow, etc. when working outside.
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, ADA/504 Coordinator, at 828-262-3056 or maxeymr@appstate.edu.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
mcgowanwj1@appstate.edu
https://police.appstate.edu/clery
Appalachian State University is committed to developing and allocating resources to the fundamental task of creating a diverse campus culture. We value diversity as the expression of human similarities and differences, as well as the importance of a living and learning environment conducive to knowledge, respect, acceptance, understanding and global awareness. Learn more at http://diversity.appstate.edu.
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