Job description

Metaprise’s mission is to empower businesses to transcend horizons and norms, and enable fast, worldwide B2B payments at scale. Metaprise makes it possible for businesses of all sizes to transact worldwide, as effortlessly as they do locally, allowing them to take advantage of new economic opportunities.

Metaprise delivers a suite of services that includes cross-border payments, local receiving accounts, automated AP/AR tools, debit card solutions, and risk management. We’re powering growth for customers ranging from enterprise level businesses, SME/SMB, and freelancers and around the globe. Metaprise makes global commerce easy and secure.

As an Enterprise Account Manager, you will play a critical role on the team, executing against one of our key payment partner account related priorities. You will collaborate with partners and customers to drive the strategy and execution and to bring products/services to life, while delivering insights-driven plans that produce excellent results.

Responsibilities:

• Serve as the lead point of contact for assigned key payments partner account management matters
• Be responsible for complete account ownership for established or new payments partners including relationship building, enablement, business development, and sales closing
• Build, execute, and continuously refine the partnership strategy by designing a strategic business plan for the account
• Execute the plan by implementing the GTM strategy, ensure creation, implementation, and alignment of partner “go to market” activities like webinar, blog, case study, competencies, and local & global partner plans, etc
• Build partner organizational frameworks (business and technical), identify targets, and executive mapping with existing or created relationships
• Using solution based selling to understand customer needs, and communicating the value proposition
• Working with Sales Managers to move customers through the funnel and activate them
• Nurturing and engaging your buyer personas and multithread effectively to align stakeholders to Metaprise Business Solutions
• Ensuring these relationships are beneficial for all parties involved; identify new areas for partnership and product line growth, cross-sell & upsell opportunities, deliver actionable communication about partner success
• Forecast and monitor key account metrics and partner revenue growth
• Assist with challenging partner and customer requests or issue escalations as needed
• Develop process and system improvements to raise the bar of execution continually
• Communicate progress of quarterly, monthly, and yearly initiatives to stakeholders
• Prepare account reports as requested by partners or customers
• Work cross-functionally with key stakeholders, including management, operations, finance, marketing, product/engineering, and sales teams
• Maintain direct relationships with partners, proactively resolving issues and creating business value, participate in calls, meetings, & email correspondence
• Act as a liaison to our partners and customers and as a subject matter expert for technical aspects of the relationship, solutions, and projects
• Negotiate contracts in the best interests of customers and organizations
• Knowledge of the most common and most recent financial technology industry best practices
• Knowledge of BSA/AML & global money transfer licensing, rules, and regulations
• Other duties as assigned

Qualifications:

• Bachelor's Degree or currently enrolled in an accredited four-year college or university in a related profession/field
• 2+ years relevant professional experience account management or partner management experience, banking experience preferred
• Proven track record of selling software / SaaS / web services into large Enterprise accounts
• Strong verbal, written, presentation, and communication skills are critical
• General business management knowledge
• Excellent organizational, analytical, interpersonal, presentation, and time management skills
• Proven relationship management, strategic thinking, data interpretation, & problem-solving skills
• Ability to successfully manage numerous projects and partnerships simultaneously while maintaining precision and attention to detail
• Ability to engage with all internal and external stakeholders on matters of strategy and support

We recognize that our people are our strength and that the diverse talent they bring to our global workforce directly correlates with our success. We are an equal-opportunity employer and place a high value on DE&I. We do not discriminate based on any protected attribute and we strive to make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disabilities.

Metaprise is not a bank. Banking services provided by Member FDIC banks. The FDIC insures each depositor up to $250,000, based on deposit insurance rules. You can find the full listing of these banks on our website.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 25% travel

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Willing to work on-site 5 days a week?

Experience:

• Enterprise sales: 2 years (Required)
• Account management: 3 years (Required)

Work Location: In person

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