Enrollment Specialist #133

Enrollment Services

DeLand Campus

You Belong HERE!

Offering more than 100 certificate, associate and bachelor’s degree programs, Daytona State College (DSC) has responded to the education and workforce training needs in our region for more than 60 years. The college enrolls nearly 25,000 students annually at its seven instructional sites, with graduates serving in critical fields including health care, emergency services, business, education, hospitality, engineering, technology and more.

We currently have an opportunity to join our team of talented and diverse Faculty and Staff as an Enrollment Specialist.

Required Qualifications: This position requires an associate’s degree and a minimum of six (6) months experience in sales, recruitment, student enrollment, banking, or related field. World-class customer service skills are essential.

This is a full-time, non-exempt position with an hourly rate of $16.11 with an approximate annual amount of $33,500.

Working Hours: Work hours will vary between 8:00 a.m. and 7:00 p.m. Monday through Friday. Occasional evenings and weekends hours are required. This position will be based at the DeLand Campus. However, responsibilities of this position may require travel for temporary assignment or permanent relocation to any of Daytona State College campuses.

Note: This is a re-advertisement. Candidates who have previously applied are still under consideration and need not reapply.

Posted Date: 5/9/2023 Closing Date: 5/17/2023 at 5:00 p.m.

Rewards package, features:

• Medical, dental and vision benefits
• Generous paid time off - vacation leave, sick leave, personal days.
• Florida Retirement System (FRS)
• Free wellness membership at our Lemerand Center
• Education Reimbursement and Professional development opportunities

Key Responsibilities:

• Proactively inform and assist with general inquires and enrollment processes via phone, email, chat, and in person in a timely and efficient manner with a high level of customer service as all times
• Ensure an efficient experience for students with completion of required forms and documents, resolving registration issues, processing administrative changes, review transcripts, request documentation, process reinstatements and withdrawals, and re-sets student passwords
• Performs the functions of admissions, registration, and cashiering (reconciling/verifying/interpreting student accounts)
• Demonstrate knowledge regarding applicable Department / College and State / Federal regulations, policies and procedures relating to the enrollment process, appeals, graduation, scholarships, and other general knowledge necessary to communicate with the public (students, parents, staff, and faculty)
• Maintains, accesses, inputs, and retrieves data from the college departmental and external databases
• Attends staff meetings to exchange information and professional seminars and / or conferences to improve professional skills
• Assists other departments as necessary when assigned on any campus

Knowledge, Skills and Abilities: As an Enrollment Specialist, you will serve on the Records and Registration Team, to provide service for students, faculty, staff, and the public to contribute to an overall exceptional experience from inquiry to graduation. An Enrollment Specialist truly impacts the success of our students and, therefore, are responsible for performing tasks to the highest standards. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in a customer-focused industry
• Positive attitude and good communication skills, both oral and in writing
• Commitment to delivering a high level of customer service
• Calm, efficient, and organized with great attention to detail
• Ability to multi-task while maintaining a positive attitude
• Patience and good listening skills
• Competent level of Microsoft Office products and other computer software programs

For consideration, applicants must submit an online application at www.DaytonaState.edu/hr. Applicants may also upload their cover letter, resume and transcripts of all degrees and coursework. Application must include the names, addresses and telephone numbers of three (3) professional references. If formal education occurred at an international institution, a copy of the degree evaluation must be uploaded and submitted with the online application. Candidates will not be considered if copies of transcripts (and / or third-party evaluations) are not furnished by the position closing date. Any candidate hired must supply official transcripts within 30 days of employment.

Criminal background checks are required.

For more information, please contact us at 386.506.4505 or visit our website at http://www.DaytonaState.edu.

Reasonable accommodations are available to applicants with disabilities during the application and interview process. To request accommodations, contact 386.506.4505.

Daytona State College prohibits discrimination and provides equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation and veteran status. For more details, read our policy at this site https://www.daytonastate.edu/equity/index.html or contact Human Resources at 386-506-4505 or 1200 W. International Speedway Blvd. Building 100, Room 303 Daytona Beach.

VETERANS’ PREFERENCE / EQUAL OPPORTUNITY / EQUAL ACCESS EMPLOYER