Resultant is a modern consulting firm with a radically different approach to solving problems.

We don’t solve problems for our clients. We solve problems with them.

Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis as KSM Consulting in 2008, Resultant now employs more than 350 team members who operate from offices around the United States including Indianapolis, Fort Wayne and Odon, Indiana; Columbus, Ohio; Lansing, Michigan; Denver, Colorado; Dallas, Texas and Atlanta, Georgia.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

As we continue our rapid growth and solve our clients’ toughest problems within the state courts sector, Resultant has an opportunity for an experienced and proven Engagement Manager to lead our projects with state and/or county courts.

As an Engagement Manager, you will leverage your court administration experience and expertise to identify market opportunities, build relationships, and guide clients through project implementation, solution delivery, and issue management by partnering with Resultant leadership, consultants, architects, and engineers.

You will be asked to split time between market grown and delivery oversight. For market growth, you will be tasked with helping to identify how Resultant’s capabilities align with needs in the court administration market and driving the business development activities necessary to secure additional work at existing and new clients. For delivery oversight, you will be tasked with managing a portfolio of project engagements with administrative offices. As a technology consulting firm, it is extremely important that all Engagement Managers have experience on complex technology projects and understand the kinds of complexities that exist on system transitions, data management projects, and product services. Primarily, the Engagement Manager will serve as the central point of contact for their respective client(s) as both a trusted advisor for the client’s leadership team and point of escalation across a portfolio of projects.

Some of the qualifications and skills we are expecting are:

Preferred candidates reside in the Pacific Time Zone (PST).

Manage delivery on a given project or client-site including:

• Understand the client’s business intimately, their organizational structure, KPIs/OKRs, strategies, technical capital, human capital, and financial considerations.

• Act as a solution architect, seeking to understand their current technological landscape including relevant software, hardware, technical debt, risk aversion, velocity, and proclivity towards change.

• Partner with the client by bringing them relevant, useful suggestions around people, processes and technology that complement the work we are already doing (pursuant to existing scopes of work) to achieve intended outcomes.

• Participate meaningfully in our team’s technical solution process and feel confident in your ability to represent, in an ongoing way, those ideas to senior leaders.

• Support Project Managers on all escalation points around resourcing, solution design and implementation, budget, timeline, and cost.

• Mentor, coach, and train the project team towards a high-performing environment.

• Bring solutions and ideas to the client or join them in ideating about new, exciting opportunities to innovate their business and services/products.

• Provide confidential support to them on any challenging realities they face around people, processes, or technology, with the intent of helping them overcome these challenges through creative techniques.

• Stay attuned to the context surrounding the client’s industry and market.

Manage the internal portfolio finances including:

• Leading monthly meetings with the Resultant Finance team around accounting updates, including the portfolio level roll up of projects, deliverables, and invoices.

• Forecasting net new projects for the account, managing those ideas from inception through signed SOW, and ensuring all proper parties are collaborated with through that process.

Perform Contract Management for the engagement including:

• Ensuring all active projects are aligned to contracts.

• Creating and managing all contracts for services with assigned account(s) including managed service agreements (MSA), contracts, renewals, extensions, and amendments.

Client Need Forecasting:

• Product backlog enhancement ideation, solution/technology innovation, cost savings, integrations, data products/services, process products/services, legislative consideration for the future, and competition velocity/quality review.

• Partnering with Sales to build a strategy around what ought to come next for the client and how we might provide services/products/partners to support them.

Participation as key lead on business development activities for specific clients, including:

• Extensions, amendments, and new scope development

• RFP process lead including RFI responses, written responses, Q&A, oral presentations, competition assessment, strategic partnerships (MBE, WBE, VBE), BAFO, and any other area (focused on how we continue to win)

• Loss retrospective and lessons learned

• Contract vehicle identification

• Solution Excellence (pushing a partnership with sales to ensure the proposal is the best we can think of and aligned with what the client wants and needs)

Additional Qualifications:

• Prior management or consulting experience at a state or county administration office, including as a senior leader, or a combination of agency and consulting leadership experience.

• Knowledge of current court and criminal justice policy trends

• Additional prior experience in corrections, public safety, or juvenile justice is a plus, but not mandatory

• Ability to create and maintain high-performing teams and a productive, healthy team climate

• Proficiency in MS Word, MS Excel, and PowerPoint

• Experience in consulting is a plus

• Excellent communicator

What you should know about us:

• We are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
• We are team players, deeply dedicated to the mission of the organization, and to helping everyone around us be successful.
• We compensate well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
• Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams to be successful in all possible ways.
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
• We pride ourselves in having the best talent in the industry and hope that you're up for the challenge!

What our team members say about us:

• “I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.”
• "I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.”
• “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer