Job description

MedEvac Ambulance, a structured professional EMS service, is seeking a Part Time Emergency Medical Dispatcher for our 24/7 Communications Center located with-in our Corporate Offices in Ellwood City, Pa. MedEvac offers a competitive and aggressive wage and benefit package including healthcare insurance, paid time off, company match 401K program and employee uniform allowances.

Job Description:

To meet EMS system goals, the Emergency Medical Dispatcher is required to act as a facilitator in providing the necessary assistance to the requesting party. This includes obtaining all appropriate information and dispatching MedEvac units as per protocol. Specific responsibilities include the dispatch of, and communication with all MedEvac units, record keeping, as well as clerical support duties. All responsibilities shall be carried out with a positive customer service approach.

Responsibilities:
1. Professional:
The Emergency Medical Dispatcher functions as a professional representative of MedEvac and shall support and uphold the mission, goals, objectives and policies of the company at all times. The Emergency Medical Dispatcher will at all times maintain a positive customer service approach.

• Maintains a professional and neat appearance while working and representing MedEvac.
• Maintains a cooperative, team oriented working relationship with co-workers.
• Works and communicates effectively.

2. Dispatch and Communications:

• Responds to all requests by phone and / or radio.
• Dispatches the closest unit to request.
• Consults supervision as needed about unusual circumstances and guidance regarding policy decisions.

3. Record Keeping and Documentation:

• Accurately and thoroughly maintain and complete all necessary records.
• Document unusual operational matters on an incident report as warranted.
• Sort and process paperwork in accordance with the billing department guidelines.

4. Other Duties:

• Participate in company marketing and public relations functions as directed.
• Maintain a neat and clean work area.
• Perform other job duties as assigned.

Required Qualifications:

• Proficient knowledge of medical terminology.
• Strength in positive interpersonal communications.
• Must demonstrate a professional appearance and manner.
• Superior organizational, phone, radio and computer skills.
• Must have the ability to multi-task.

Preferred Qualifications:

• Emergency Operations Center dispatching or similar Call Center experience.
• Emergency Medical Dispatch (EMD) training certification.

Job Type: Part-time

Pay: From $13.94 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 12 hour shift

Experience:

• Dispatching: 1 year (Preferred)
• Call Center: 1 year (Preferred)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.