Early College Technical Specialist
Job description
Qualifications
Department: Learning Effectiveness/Early College
Reports to: Early College Manager
FLSA Status: Non-Exempt
Amount of Travel Required: Day travel once per month
Salary Grade: B
Positions Supervised: None
LOCATION: Green Bay
STANDARD HOURS: 37.5 Hours per week; Typical hours Monday-Friday 8:00 a.m. – 4:00 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary.
PAY RANGE: $18.61 - $20.68 per hour
- Salaries/Wages for all finalists (internal and external) will be based upon education, experiences, current wages, and internal equity.
Required online application available on website: www.nwtc.edu/jobs
The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC.
POSITION SUMMARY
The Technical Specialist, Early College (Technical Specialist) provides technical support and data collection, analysis, and reporting related to Early College programming. They are responsible for creating the transcribed/transcripted credit courses and managing enrollment rosters. The Technical Specialist works collaboratively with K-12 partners, internal parties, and other educational entities to ensure accurate and timely information is provided in the form of data reports, course rosters, program proposals, Early College contracts, and so on.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.
Essential Functions Statement(s)
- Provide technical support and data reporting related to Early College processes to the Early College team, other Northeast Wisconsin Technical College (NWTC) staff, K-12 partners, and other external parties.
- Be the primary contact regarding technical issues involving Early College.
- Collaborate with the Assistant, Early College to ensure the correct transcribed/transcripted credit instructors have access to the learning management system.
- Compose, edit, and disseminate K-12 documents such reports, rosters, proposals, contracts, website content, and Early College publications, etc.
- Provide support with Early College events (e.g., Summit).
- Create and manage K-12 related reports and data to include extracting, tracking, and sharing necessary data with K-12, NWTC internal faculty/staff and external entities such as the state.
- Create and configure high school transcribed credit classes along with managing and editing high school rosters.
- Navigate student information systems, learning management systems, and other technology-based platforms to capture necessary enrollment, grading, term activation, program/plan process for K12 related events, training, meetings, and activities.
- Work collaboratively with internal and external partners to establish, maintain, and improve K-12 processes.
- Perform analysis and monitoring of K-12 budget and communicate effectively with Finance and Learning Leadership on the available funds for K-12 use.
- Work with K-12 team to research, plan, and implement new technology to support K-12 Initiatives.
- Research and recommend workflow improvements related to student information systems (e.g., Workday), learning management systems (e.g., Canvas), customer relations management software (e.g., Salesforce), and other technology-based software.
- Maintain a database capturing all transcribed credit class enrollments and grades. Create reports evaluating and assessing the data for publications, department, and marketing materials, etc.
POSITION QUALIFICATIONS
Competency Statement(s)
- Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
- Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
- Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
SKILLS & ABILITIES
Education: Associate’s Degree in Business Management or Communications.
Experience: Two years related work experience required. Candidate must possess good communication skills, organization skills, data base management, data analysis capabilities. Ability to problem solve and critically analyze information, and work independently to meet customer needs. Experience working with secondary and post-secondary schools is a plus.
**An equivalent combination of education and work experience may be considered.
Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.
- NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.
Computer Skills
PeopleSoft (or other database platforms), Google Documents, and Microsoft Office Suite with specific attention to Excel and Access. Computer skills required upon hire to be successful in this position.
Other Requirements
Travel is required of this position. Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.
PHYSICAL DEMANDS
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Stand
O (Occasionally)
Walk
O (Occasionally)
Sit
F (Frequently)
Handling / Fingering
F (Frequently)
Reach Outward
O (Occasionally)
Reach Above Shoulder
O (Occasionally)
Climb
N (Not Applicable)
Crawl
N (Not Applicable)
Squat or Kneel
N (Not Applicable)
Bend
O (Occasionally)
10 lbs. or less
O (Occasionally)
11-20 lbs.
N (Not Applicable)
21-50 lbs.
N (Not Applicable)
51-100 lbs.
N (Not Applicable)
Over 100 lbs.
N (Not Applicable)
Push/Pull
12 lbs. or less
O (Occasionally)
13-25 lbs.
N (Not Applicable)
26-40 lbs.
N (Not Applicable)
41-100 lbs.
N (Not Applicable)
The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.
Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.
NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College’s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.
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