Job description

Duck Donuts is looking for an individual with an upbeat, friendly, and a motivating personality with strong interpersonal and leadership skills!

The Store Manager is responsible for directing the daily operations of a single store and ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising.

As the highest management position within the unit, he/she is accountable for the unit and its operations at all times whether physically present or not.

Potential to become a crucial part of our organization and help expand the franchise in NYC!!

Responsibilities:

• Ensures the store accomplishes its mission, which is to deliver a great product and outstanding service in a clean and welcoming atmosphere.
• Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on customer care compliments and complaints.
• Understands guests always come first, and takes initiative to effectively resolve conflicts.
• Ensures proper execution of new product introductions and marketing programs within store
• Responsible for building team morale, and for the professional growth and development of all employees
• Responsible for handling disciplinary action and terminations of store staff (when necessary)
• Compliance with all Federal, State and Local Labor Laws
• Completes weekly food and paper inventory, vendor orders, and service logs
• Completes daily cash management functions (cash reports, deposits etc.)
• Responsible for creating store action plans to drive store performance around areas of opportunity
• 2+ years of management in a food service/retail environment or 2 or 4 year degree or equivalent work experience preferred
• Minimum age requirement 18+ years old
• Store Manager will work Full Time, Holidays, and Overtime as needed
• Compensation based on experience and availability

Required Skills and Experience:

• 2+ years’ experience in restaurant management (fast casual and franchising preferred)
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
• Excellent written/verbal communication, interpersonal and presentation skills.
• High-energy and results driven with the ability to successfully manage and problem solve multiple priorities in a fast -paced work environment.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fresh Meadows, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food service management: 2 years (Preferred)

Work Location: One location

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