About MassDOT

An agency on the move, the Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. Powered by a growing data-analytics discipline – and working in conjunction with municipalities, public agencies, and the private sector – we’re finding new ways to improve the Bay State’s transportation infrastructure.

MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.

MassDOT’ s divisions include Highway, Aeronautics, Registry of Motor Vehicles, Rail & Transit, and Planning & Enterprise Services. There are approximately 3,600 employees across the organization.

Position Summary

Selected candidates will be required to provide coverage within their region and surrounding regions within 60 miles.

Regions:

• Northeast (Lowell, Lawrence, Danvers, Haverhill, Wilmington)
• Southeast (New Bedford, Fall River, Taunton, Plymouth, Brockton, Nantucket, South Yarmouth, Martha's Vineyard)
• Central (Leominster, Milford, Worcester, Braintree, Watertown)
• West (Easthampton, Greenfield, North Adams, Chicopee, Springfield, Pittsfield, Southbridge)

This position requires a Tuesday through Saturday work schedule.

Duties and Responsibilities

• Review and approve the required license applicant documentation to confirm identity, valid permit status, and to ensure compliance with state law and RMV policies and procedures.
• Verify road test sponsor accompanying applicant is at least twenty-one years of age, has at least one year of driving experience and possesses a valid driver's license.
• Inspect the vehicle for valid registration. Ensure that all equipment is in good working order, that the vehicle provides a seat for the Examiner next to the operator, and that the vehicle provides a seat for the sponsor. Record the make, model and registration number of the vehicle being used for the road test.
• Apply RMV policy and demonstrate good customer service skills in determining when to refuse to conduct a road test.
• Conduct Road Test exams, following criteria prescribed by the Registrar, to determine if a driver's license applicant has the necessary knowledge and skill that deems them eligible for a Massachusetts passenger or motorcycle license. Request the applicant perform specific driving functions, prescribed by the Registrar.

The skills tests include, but are not limited to:

• Starting the engine, starting, and stopping the vehicle, parking parallel to the curb, backing the vehicle up in a straight line for approximately 50 feet, making left- and right-hand turns, starting and stopping the vehicle on a hill, turning the vehicle around on a hill, entering and leaving intersections, recognizing, and obeying traffic rules, and hand signals. Evaluate the applicant's skills and ability to drive safely and in control.
• Determining if the applicant is required to have adaptive equipment and/or restrictions added to the driver's license.
• Recording road test result on the license application, permit and on any other necessary documentation. Endorse permits and license applications following RMV policies. Issue temporary licenses to qualified applicants.
• Notifying the applicant of the road test result, if needed provide a reason for a failure. Explain the next step in the license process including how and where to complete the transaction.
• Compiling all required documentation from road tests following RMV policy/procedures and enter the required road test information on the Automatic and License and Registration system.
• Using computer skills to navigate the RMV operational tool ATLAS to perform job duties.

Experience working as a driving school instructor may warrant a salary higher than the starting salary based on the number of years employed in the related field.

Pre‐Hire Process

Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name‐based and fingerprint‐based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia, and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position.

Minimum Entrance Requirements

First consideration will be given to those applicants that apply within the first 14 days.

All job applications must be submitted online through MassCareers to be considered.

Applicants must have at least two years’ experience as a validly licensed driver with a good driving record that is free of license suspension or revocation due to a moving motor vehicle violation within the last ten years and the ability to pass a Criminal Offender Records Information (CORI) check.

Special Requirements:

• Possession of a current and valid Massachusetts Class D Motor Vehicle Operator’s License.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

• For questions regarding the job posting, please email Heather Sweeney at heather.sweeney@dot.state.ma.us.
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability-related reasonable accommodation or alternative application method, call ADA Coordinator, Heather Ulesoo 857-851-9447.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.