Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Responsibilities

Conviva is seeking a dedicated, compassionate, and cheerful DRIVER for East Hialeah who is interested in being part of a team that focuses on excellent service to others. Must have patience, excellent customer service and communication skills, Bilingual preferred.

The driver transports members to their doctors’ appointments and back home safely. Ability to transport members in a safe, timely and efficient manner, including assisting patients with walkers and maneuvering wheelchairs

Job Functions

• Contact patients by phone and arranges pick-up time.
• Transports patients to doctor’s appointments.
• Stays in contact with Transportation Supervisors via cell phone due to changes in schedule.
• Assist patients to enter and exit vehicle; operates lift gate to facilitate transport of wheelchair patients.
• Maintain daily log of mileage and an accurate DVIR.
• Check and maintains van daily and ensure that it is mechanically safe and clean.

Required Qualifications

• Basic Computer and Smart Phone/Tablet skills
• Ability to work a flexible schedule with hours/shifts, location/hub (for coverage), with the potential for overtime working weekends and evenings based on business needs.
• Good driving record and knowledge of streets and addresses in the driving area.
• Ability to follow policies and procedures
• Must be able to maintain patient confidentiality at all times
• Must have basic mechanical skills and ability to inspect vehicles daily to ensure working condition, e.g. fluid levels, seatbelt and safety straps, lights and signals, tires.
• This role is considered patient facing and is part of Humana Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

• Bi-lingual (English/Spanish)
• Professional experience driving commercial/oversized vehicles
• Wheelchair-bound and/or patient transportation services experience
• CPR certification

Center hours: Monday to Friday, 8AM-5PM, must be willing to work a flexible shift, overtime and weekends as needed.

Scheduled Weekly Hours: a minimum of 40 hrs.

Alert

Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Benefits

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Additional Information:

Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.

If progressed to offer, candidates will be required to:

• Provide proof of full vaccination, including booster OR
• Provide proof of applicable exemption including any required supporting documentation

Scheduled Weekly Hours

40