Job description

Requirements:

• Completed & current CPDT-KA or CPDT-KSA Certification
• Preferred: experience teaching group dog training classes

What we offer: Let’s look at what Dogtopia does for you!

• $30-35/group class & 40% commission on private training appointments, 5% increase on commission with CCBC Certification
• Monthly bonus program
• 50% employer contribution towards employee premiums if a full-time employee and enrolled in our group health, vision, and or dental plans
• 20% off daycare, grooming, & training services and 47% off boarding services for employee dogs
• Positive, supportive team culture
• Competitive wages and loyalty gifts
• Flexibility in scheduling

What you can offer us:

Day to Day Duties

• Consult on curriculum for Dogtopia of Madison Wests dog training services
• Manage the bookings and scheduling of group class dog training services & your clients’ private training services
• Create and record appropriate private lesson training plans that are best suited to each dog’s personality and characteristics and document each dog’s behavioral concerns, training plan, and progress
• Remain in compliance with Least Intrusive, Minimally Aversive (LIMA) training techniques when performing all training services for Dogtopia of Madison West’s customers
• Ensure the dogs’ training environment is clean, healthy, and positive
• Contribute content for the monthly newsletter
• Contribute content for social media posts and advertisements
• Consult on documents, content, and curriculum for training services in alignment with Dogtopia’s Brand
• Become proficient in POS software (training to be provided)
• Ensure behavior and decisions are aligned with the Leadership Pledge, Dogtopia’s Noble Cause, and our Dogtopia-isms:

We LOVE life unconditionally like a dog
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it’s the Most Exciting Day Ever!

Customer Service and Presentation

• Greet all customers warmly and promptly
• Be knowledgeable on all of pricing and services offered by Dogtopia of Madison West
• Make contact with pet parents to plan training sessions, confirm bookings, and collect payments
• Communicate transparently and kindly to parents on their dog’s behavior and experience at Dogtopia
• Educate customers on training techniques that are compliant with R+ and LIMA to reinforce and preserve the behaviors and skills that their dogs have gained throughout training sessions
• Offer guidance to customers on training tools, dog care supplies, and other equipment
• Provide written report cards to the pet parent following every private training session and perform other customer service requirements outlined in training services curriculum
• Meet with new pet parents during their dog’s Initial Workshop to inform them of Dogtopia of Madison West’s training services
• Participate in local marketing and networking opportunities within the community that may promote Dogtopia’s training services
• Maintain confidentiality in Dogtopia practices and all aspects of the business

Job Types: Full-time, Part-time

Pay: $30.00 - $35.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Work Location: In person

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.