Job description
Documentation Specialist
Summary
This position is responsible for performing duties per below. Technical knowledge and customer service abilities are essential to ensure the needs of the Company are met; additionally, a willingness to learn, a strong work ethic and consistent attention to detail are important for success within the position.
This is an On-Site Position currently located in our Penn Valley, PA office. Office will likely be moving into Philadelphia, PA in June/July.
Working hours are 8-4:30 EST.
Essential Duties & Responsibilities:
- Assist in performing client services and supporting the State Compliance department on day-to-day duties:
- Review of signed applications and application materials for completion;
- Assist in ensuring outgoing and incoming mail is scanned, recorded, and submitted to appropriate parties;
- Maintain database of document repository of clients’ supporting documents, applications and deficiency correspondence;
- Update internal database to reflect application progression;
- Administrative work (basic Microsoft Word skills required);
- Special projects may be assigned on an as-needed basis.
Work Experience Qualification
- Maintain excellent verbal, writing, and language skills.
- Attention to detail is very important with this role.
- Experince with Microsoft Applications preferred (Word, Excel, Teams, Outlook, SharePoint)
Supervisory Responsibilities
This position has no direct supervisory responsibilities but is designed with an expectation of a leader that embodies and represents the Company's culture. Further, there are continuing opportunities for advancement within our growing Company and affiliated companies.
Salary
The compensation for this position is an hourly rate of $18.00/hr. Compensation is reviewed on a recurring basis to acknowledge future growth and employee development.
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