Job description

Commissary Agents (2) are responsible for loading, transporting to aircraft, and unloading all galleys to the clients' specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. "Lead by Example" concept is strongly promoted.

Commissary Agents (2) must report to work on a regular and timely basis and will report directly to the supervisor and/or manager on duty. Job Duties • Understand and promote the company core values • Loads galleys from the warehouse onto the truck • Drive truck to the aircraft • Unload galleys off the truck • Actively participates in the Safety Management System (SMS) • Complete inventories according to airline requirements • Interacts with the airline representatives at the aircraft in a professional manner • Communicates as required to supervisors and dispatchers as required by BM • Understand and comply with Canada Border Services Agency Memorandum D7-1-1 & D4-1-4 • Understand and comply with Transport Canada requirements • Comply with Sky Café food policies and procedures • Actively participate in Sky Café's Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations. • Understand, comply with, and promote the company Safety Policy • Responsible for maintaining safety and security of the warehouse and vehicles at all times • Perform truck inspections as required • Responsible for courteous, prompt, accurate, and careful handling of food and goods, including loading and unloading • Receive, perform temperature testing and inspection of catering deliveries from our food service provider • Comply with all Sky Café and airline policies • Constantly communicate with other catering personnel, and respective airline communication centers if applicable • Coordination and oversight of aircraft turnaround activities • Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements • Clean trucks, work area, carts and dishes as required • May be required to pick up equipment from a different company or facility • Performs other duties as required Work Environment • Exposure to extreme temperature changes and noise • Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis • Regular standing, bending and lifting during shift • Must be able to work at heights up to 25 feet or more depending upon the type of aircraft • Able to perform the majority of job duties outside in all weather conditions • This is a physically demanding position • Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)

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