Job description

The Retail Store Manager is the critical link between the store and the Vice President, responsible for every aspect of store operations, achieving sales plans, managing and motivating their team, and ensuring customer service standards are achieved.

Responsibilities:

· Use strong floor management skills to manage the day-to-day operations of the store and drive sales

· Maximize store sales through effective planning, execution, and brand awareness

· Drive and maintain the operational excellence within the stores, troubleshooting to remedy issues

· Deliver exceptional customer service and lead by example

· Enforce all company policies and programs, ensuring compliance

· Meet sales targets and achieve profitability by controlling cost (labor, supplies, inventory, etc.)

· Provide departmental leadership to assure that all departmental operations such as customer check ins, client consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing, and ordering are functioning with integrity and in the most cost efficient, compassionate, and compliant manner

· Responsible for reviewing, maintaining, and updating all dispensary SOP’s and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management

· Responsible for training, supervising, and evaluating all dispensary employees to assure compliance with departmental SOP’s

· Oversee and ensure cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, and creating change as needed.

· Oversee and ensure dispensing procedures are happening in compliance with CA Regulations including admissions, verification of medical recommendations, allotment of daily limits, entering items into Metric and any other database required.

· Interface with managers in all departments to ensure smooth running of the dispensary

· Stay informed and knowledgeable about state and local laws, regulations, and industry news

· Demonstrate strong time management and organization skills to keep priorities in focus

· Effectively communicate needs and ideas to upper management to elevate the business

· Stay up to date (and ensure staff are up-to-date as well) with product knowledge, company information, new launches, campaigns and promotions

· Technically and creatively manage all in store product and merchandise

· Other duties as assigned

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90016: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 3 years (Required)

Work Location: In person

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