Job description

The Ottawa County Transportation Agency (OCTA) is currently seeking a DISPATCHER.

SCHEDULE: Part-time, up to 30 hours weekly or full-time, up to 40 hours weekly, with driving responsibilities

SALARY RANGE: Negotiable based on experience and education

JOB SUMMARY:

Coordinate the delivery of scheduled trips in a demand-response public transit system. Receive customer calls for trip reservations and cancellations. Maintain dispatch records including trip reservations, cancellations, no-shows and same-day add-ons. Advise drivers of scheduling changes. Maintain records of trip denials, complaints, and customer feedback. Monitor daily reports of drivers and review manifests for optimum scheduling. May be required to drive public transit vehicles.

MINIMUM QUALIFICATIONS:

• Associates Degree in Business or related field preferred but not required
• Call center experience preferred.
• Experience working in office environment and/or in customer service.
• Computer knowledge in scheduling software preferred and/or Microsoft Office
• Valid Ohio driver license and be able to drive under county guidelines.
• Safe driving record.
• Clear Criminal Background Investigation (BCI)
• Must be able to pass an ODOT Physical
• Negative Drug/Alcohol Tests

Must be able to work evenings and weekends.

APPLICATION PROCEDURE: Obtain an application on this website or pick up an application at OCTA office. Please submit current resume and completed application to:

Ottawa County Transportation Agency

Attn: Laurie Blair, Director

275 N. Toussaint South Rd.

Oak Harbor, Ohio 43449

Or by email

APPLICATION DEADLINE: 05/08/2023 at 4pm

OCTA is an equal opportunity employer and maintains a drug and alcohol-free workplace. Applicants will be required to submit to drug and alcohol testing prior to employment and will be subject to random drug and alcohol testing throughout their period of employment.

Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Oak Harbor, OH 43449: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person

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