Job description
Megabus NE Landover, MD
Dispatcher/Operations Supervisor
Must be flexible to work long shifts in either the day or the night
Date available: Immediate
Description:
- Assign drivers and buses
- Update and monitor GPS route/equipment status
- Monitor on-time performance
- Check driver’s credentials and log book
- Monitor compliance hours
- Inspect and sign DVIR
- Provide available and OOS bus list along with fleet count; monitor PM list
- Make sure all company vehicles and buses are fueled and cleaned
- Report all accidents/incidents to Safety Director/Operations Manager/General Manager
- Generate and sort loading manifests for drivers and stops
- Assist customer service, central support and customers through phone or email
- Assist Elizabeth, NJ and West Hampton, NJ locations with bus/driver reliefs
- In case of breakdowns contact road service, dispatch relief bus and notify central dispatch, customer service and management.
- Communicate delays or updates with field staff
- Communicate with maintenance on breakdowns, defects and PMs
- Council and discipline drivers
- Transfer and receive information from shift to shift
- Other duties as needed
Required Experience:
- At least 1 to 2 years previous driving and/or dispatching experience or 5 years of transportation industry preferred
Minimum Requirements:
- Ability to multitask and trouble shoot in a high pace environment
- Available on weekends, holidays, days and nights
- Exemplary communication and customer service skills
- Knowledgeable in data entry, internet usage, email, Microsoft Office, Excel and web based routing/GPS programs
- A clear understanding of e-log’s
- The ability to possess and maintain CDL- A or B License with Air Brakes and Passenger Endorsement
Please submit your resume to: brianna.lesane@coachusa.com immediately after you complete your application online
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