Job description
Spokane Produce, Inc. is seeking a Night Dispatcher to add to our team! This is an ON SITE position; no remote work available.
The qualified individual will work full-time with a schedule of Sunday through Thursday, 8:00pm to 4:30am. This Coordinator will be receiving inbound phone calls and must be able to deliver outstanding service to ensure our drivers receive the best experience to address their maintenance or after-hour needs; ensuring support and respect.
Essential Duties:
- Assist driver transporting goods from our warehouse to various destinations as required with utmost safety and security.
- Respond to drivers' delivery inquiries and concerns.
- Assist with the road navigation to prevent delivery delays.
- Interact with digital communications from in cab devices.
- Provide after-hours support to help drivers with breakdown situations.
- Communicate breakdowns, accidents, and incidents promptly to fellow coordinators, Operations, Safety, and Risk Management personnel, as needed.
- Review and address email messages and take appropriate actions.
- Maintain constant and concise communication regarding status of repair decisions and related issues.
- Ensure all DOT/FMCSA Regulations are followed to align with Company standards.
- Must be able to obtain and review repair estimates while scrutinizing the repair process to include the costs and authorize approved repairs.
- Perform other duties as assigned.
- Class A CDL endorsement is a plus, but not required.
Qualifications:
~High School diploma or equivalent required
~Excellent organizational and time-management skills, ensuring smooth delivery operations professionally and efficiently
~Ability to read, write and communicate in English as it relates to the job and safety regulations is required; good interpersonal skills
~Proficient with Microsoft Office suite
~Previous call center, service writer, or mechanical experience (Preferred)
~Experience in the transportation industry (Preferred)
~Good judgement and problem-solving skills
Must be able to pass a pre-employment criminal background check and drug screen, and continue to satisfy our drug testing policy, if offered employment. We are a Federal Contractor and drug free workplace, which includes a prohibition on marijuana use for all employees.
We offer a competitive salary of $19.00 to $21.00 per hour, depending upon your experience, and benefits package including employee discounts on in-house purchases available on your first day; medical/dental/vision/life and disability insurance available first of the month after 60 days, paid time off and 401k with employer match after one year.
Apply via this website OR apply via our website at www.spokaneproduce.com
Spokane Produce, Inc. is an Affirmative Action Employer. EOE/AA
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status..
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