Job description
Job description
Maintenance Dispatch Manager
To lead, coach and develop a staff who perform the following .This is a highly responsible and detailed clerical work within a major company. Work involves distribution of information and messages by direct personal, written, two-way radio, or telephone contact.
An employee in this class has general responsibility for receiving, recording and relaying work orders to appropriate maintenance sections or crews.
Duties and Responsibilities
- Receives, records and distributes work orders to service crews upon request for maintenance service or repair work from all over the US.
- Records information such as name, department name, type of work requested or service to be rendered.
- Keeps record of service and maintenance calls and work orders.
- Operates standard office equipment such as computers and copiers.
- Assists in compiling reports related to the units activities.
- Maintains files on all specific, standing work orders and related information and documents.
- May interact with vendors in matters regarding supplies and materials.
- Relays messages and special instructions to service crew via two-way radio.
- Preforms related work as required.
- Follows set processes and procedures
Knowledge, Skills and Abilities
- Considerable knowledge of office practices, procedures, equipment and standard clerical techniques.
- Some knowledge of building maintenance needs and service requirements
- Ability to obtain the proper in formation through verbal, written, and personal contact.
- Ability to analyze situations promptly and to determine proper course of action.
- Ability to deal courteously with maintenance crews, vendors and general public.
- Ability to read and write English.
Work Experience
Minimum of two (2) years of related management experience and/or formal vocational/technical training in facility maintenance and operations or service/repair dispatch work.
Physical Demands
Must be physically capable of stooping, standing and sitting. Must have the ability to maintain assigned work hours. Must have sufficient endurance to perform task over long period of time.
Benefits
· Permanent Employer
· Paid time off
· Medical, Vision, Dental Benefits, 401k
· Employee Referral Bonus
· Tuition assistance after one year of full-time employment
· Promote from within philosophy
· Training and growth opportunities
- Pay is annually/based on experience
Facilities Performance Group is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. Facilities Performance Group will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 662-469-9582.
Those who apply will be subject to a criminal background check and drug screen Applicants must be 18 years old Must have two forms of unexpired ID. documents must be legible Must have verifiable work history.
Facilities Performance Group is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. All qualified applicants will receive consideration for employment.
Job Type: Full-time
Salary: Starting $40,000K-$45,000K depending on experience
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
Ability to commute/relocate:
- Memphis, TN 38118: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 2 years (Required)
Job Type: Full-time
Pay: From $45,000.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- On call
- Overnight shift
- Weekend availability
Ability to commute/relocate:
- Memphis, TN 38118: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 2 years (Required)
Work Location: One location
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