FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are happy to announce a full-time Director of Product Strategy position filled with many exciting opportunities! In this role, you will have the opportunity to impact FrankCrum business everyday by providing ownership for FrankCrum’s client-facing technologies and services. This includes the core application and integrated third party systems, as well as various PEO services and future offerings.

• Establish and build the Product department within the organization to clearly define and align the department focus and how it supports the global organization and our customers.
• Maintains a Product roadmap that provides transparency into upcoming enterprise product features and service offerings, including timelines, cost, and value.
• Works with stakeholders, including internal, clients, and the development team, to prioritize efforts related to enterprise products and service offerings.
• Looks for opportunities and assesses threats to the organization and the PEO industry to add new features and services that will enhance client value.
• Provides support for key initiatives across company brands including project management, initiative methodology, analytics, data integrity, meeting organizational/facilitation, and implementation support.
• Maintains a customer focus, ensuring the voice of the customer is represented in existing functionality and product roadmap.
• Tracks and evaluates competitive technology platforms, ensuring that enterprise products and service offerings maintain market competitiveness.
• Navigates across the internal stakeholder landscape to understand business needs, make recommendations, and to map out a strategic roadmap for future product releases.
• Develops and utilizes measurement tools to track KPIs and improve usage of the products.
• Leads the organization that is responsible for product documentation, product instructions, user guides, and product metrics.
• Provides input for sales and marketing content.
• Sets and tracks goals related to increasing usage of the platform, to improve client retention, and to win more new business.

The Attributes We Seek

Keys to success in this position include knowledge and overarching understanding of business model, products/services, departmental needs, and HRIS platform technology. Experience with the delivery of software using agile methodology and with technology platforms sufficient to provide guidance regarding user interface and user experience development. Five (5) years of product management or related work required. Minimum Bachelor’s degree or equivalent experience; MBA preferred.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is $0 paycheck cost for employee's coverage and only $150/month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to $5,250 tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

dvTCU1fvWH