Job description

Job Title: Director of People Operations

Reports To: Chief People Officer

FLSA Status:Exempt (Full-time, benefits-eligible)

Location: GH America Home Office

Company Description

Great Hearts Academies is a non-profit charter management organization (CMO) that operates classical, preparatory, K-12 public charter schools. Our academies cultivate the minds and hearts of students through the pursuit of truth, goodness and beauty. Great Hearts is dedicated to providing additional communities with access to our liberal arts model, and, as the network scales both locally and nationally, we aim to restore excellence to American public education. We proudly prepare students for success at the best colleges and universities in the nation, but see our larger purpose as producing great-hearted graduates that are prepared to be intellectual, moral and engaged citizens. Additional information can be found at www.greatheartsamerica.org/careers.

Position Summary

The People Operations Leader is a newly created role that is responsible for establishing a Human Resources (HR) shared services model that serves our employees nationwide. As our network of schools grows, it becomes increasingly important to transform and develop an HR model that can scale and enable the growth. This role is responsible for that functional transformation across the HR function, which includes ownership and optimization of HR systems, driving increased utilization of self-service, leading a team of Operations Specialists to centralize and continuously improve HR administrative work and developing standard HR reports that measure the effectiveness of HR. This role reports directly to the Chief People Officer.

Responsibilities

• Partner with HR and other organizational leaders to identify opportunities to continuously improve the operating model and structure.

• Lead the HR Systems Team to evaluate current state of HR systems and potentially implement new systems that simplify work and enable growth.

• Conduct a thorough analysis of current self-service capabilities and develop a roadmap to broaden self-service and increase utilization.

• Develop and deliver reports and scorecards that inform decision making and identify opportunities for change across the organization.

• Partner with HR Generalist and Talent teams to document all processes, communicate the processes to stakeholders and build a user-friendly library of process documentation.

• Identify, optimize and transition administrative HR work to People Operations Team.

• Develop Key Performance Indicators (KPIs) and cross-train the People Operations Team to ensure no service interruptions.

• Develop a team culture of exceptional customer service and continuous improvement.

Minimum Qualifications

• Bachelor's degree in business or related field.

• 5+ years of progressive experience in Human Resources.

• 2+ years of experience leading a team.

Preferred Qualifications

• Advanced degree in business or related field.

• 2+ years of Human Resources shared services experience.

• Proficient in Microsoft Office, especially Excel.

• Strong leadership, interpersonal, and customer service skills.

• Excellent interpersonal communication skills and the ability to build strong relationships with all stakeholders.

Background/Clearance Requirements: fingerprint clearance and background check.

Physical Requirements: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching.

This description reflects management's assignment of essential functions; it does not exclude or restrict the tasks that may be assigned.

Apply directly using this link:

https://phg.tbe.taleo.net/phg04/ats/careers/v2/viewRequisition?org=GREATHEARTS&cws=40&rid=1774

Great Hearts Academies is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• After school
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Human Resources: 5 years (Preferred)
• Leadership: 2 years (Preferred)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.