Job description

Keller Williams Tri-Valley is a strong and growing real estate office with over 250 agents. The Director of First Impressions is a full-time, salary position that provides support to market center staff and agents.

The successful candidate will set the demeanor of interactions and experiences with the people we have the privilege of serving. This person will be an integral member of the leadership team that includes, but is not limited to, contributing ideas, providing support, and generating opportunities for themselves and others.

The right candidate for this position must understand that to run effectively and efficiently, the Brokerage must provide a high level of customer service to its associates and guests.

We are looking for a team player with a can-do attitude. Highly qualified candidates will possess the following traits:

• Extraordinary people skills
• Proactive, positive attitude
• Great verbal and communication skills
• Highly driven by detail
• Problem-Solving Skills
• The desire to create win-win solutions for everyone

Qualifications:
*

• Knowledgeable in: Outlook, Word, Excel, Power Point, Google Workspace Suite, Social Media platforms (Instagram, Facebook, and YouTube), and content management.

• Exceptional communication skills; strong follow-up

• Highly adaptable

• Organized and self-sufficient

• Customer Service: 1-3 years

• Timeliness and professionalism in attendance and behavior

Job Responsibilities:

• Maintain the appearance and cleanliness of common areas, including lobby, conference and training rooms, kitchen, and community workspaces.

• Answer phones promptly and properly

• Assist in telling our value story by taking initiative to capture MC/Agent WINS and distribute them accordingly (ex: social media, office display)

• Maintaining office aesthetics in a timely manner

• Coordinate events when needed (ex: awards, team meetings, training, etc)

• Run errands for events/training/etc. as needed.

• Responsible for maintaining all opening and closing duties for office

• Responsible for all onboarding and exit checklist items.

• Responsible for maintaining, using, and creating content for social media platforms.

• Responsible for ordering office and agent supplies.

Job Type: Full-time

Pay: $ 20-25 per hour depending on experience

Benefits: Vacation / PTO

Schedule:

• 8 hour shift
• Monday to Friday 8:30-5pm

Work Location: One or multiple locations (Pleasanton and Livermore)

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Pleasanton, CA 94588: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Work Location: In person

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