Job description

JOB DESCRIPTION/JOB TITLE
Director of Human Resources
DEPARTMENT
Administration
SUPERVISOR
CEO
CLASSIFICATION
Salary
POSITIONS SUPERVISED
Safety Officers, Learning and Development Coordinator, HR Admin Assistant
SALARY RANGE
$ 75,000- $95,000
POSITION CONCEPT
Function as a business partner working in collaboration with the Leadership team toward organizational success. Plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resources department, ensuring legal compliance and implementation of the company’s mission. Direct the activities of the Human Resource department including, training, compensation, employee relations, benefits, legal, employee activities, safety, and risk management, management of recruiting, and coordination, wage administration, analysis of job descriptions and performance appraisals, employee counseling and coaching, ensures compliance with local, state and federal employment laws and regulations, succession planning, safety policy/practices and employee; participant and visitor security and regulatory/accreditation Human Resource standards. Supervises all Safety and Health requirements of Accreditation services and maintains document files of activities.

II. ESSENTIAL JOB DUTIES

• Oversee day-to-day operations of the HR department
• Ensure compliance with Goodwill policies and procedures, county, state, and federal regulations and accreditation requirements
• Interface with ADP Workforce Now
• Review, update and distribute the Goodwill employee handbook as required
• Provide general management of compensation and benefits administration, training and development, recruitment, employment and staffing, employee relations, affirmative action, employee recognition program, safety policies and practices, and security monitoring.
• Monitor Federal and State legislation in addition to evolving legal issues and compliance
• Develop and implements systems and procedures for job analysis and classification, performance evaluations and incentive programs
• Analyze internal and external resources to ensure appropriate staffing levels within the organization
• Recommend changes in workflow, reorganization(s) and position management
• Provide training, guidance and on – going support for all managers and supervisors related to hiring, disciplinary actions, coaching, evaluating and terminating employees
• Develop, implement and maintain an organization-wide training program

Job Description

● Write and communicate all employee policies, procedures and programs

● Create and modify job descriptions to meets the needs and changes to the Company

● Post job descriptions both internally and externally

● Schedule and perform job interviews to fill open positions

● Review applicant resumes’ and perform phone screening

● Coordinate and facilitate the new hire orientation process

● Perform applicant background checks through CORI’s and references

● Ensure streamlined HR practices for highest level of productivity

● Benchmark internally, with other Goodwill’s and external organizations, to uncover and implement HR best practices

● Ensure all areas of responsibility meet CARF and legal standards

● Negotiate quality and cost-effective benefits programs

● In conjunction with the President and CEO allocates a salary increase pool, establishes and classifies new positions, and monitors new positions in accordance with budgetary limitations

● Initiate and oversee internal investigations

● Facilitate conflict resolution and mediation sessions

● Actively participate in HR associations and networks; seek out and attend professional development opportunities to stay current in the field

● Work with Safety Officers to ensure a safe and secure working environment including audit process and developing/implementing plans of action

● Oversee the maintenance of personnel records, I-9’s, hiring process, updated job descriptions and performance evaluation process

● Develop annual compensation plans, including research and analysis of data, plan design and communication

● Create policy and procedures that meets or exceeds CARF standards

● Participate in the accreditation process for CARF

● Produce management reports generated from HR data to allow informed decision-making.

● Actively participate on the Executive Leadership Team

● Commit to preserving a safe work environment by performing duties safely and keeping the work area clean and void of hazards

● Actively participate in safety training

• PERFORMANCE MEASUREMENT
• Evaluated annually – on anniversary date.
• Smart Goals successfully completed

BASIC QUALIFICATIONS

• Proficient with Microsoft Office and Google Workplace.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience working with Accounting and Financial systems.
• Ability to prioritize tasks and to delegate them when appropriate.
• Must act with integrity, professionalism, and confidentiality.
• Position requires daily interface with retail personnel, customers and all levels of staff.
• Thorough knowledge of employment-related laws and regulations.
• Ability to work independently.

EDUCATION & REQUIREMENTS

• Bachelor’s degree, (Master’s degree preferred), in Human Resources Management, Business Administration, or related field required.
• At least seven years of human resource management experience.
• Active SHRM-CP or equivalent required, SHRM-SCP a plus.

VI. AMERICANS WITH DISABILITIES SPECIFICATIONS
Physical Demands:

Employee is regularly required to use hands to fingers, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee frequently is required to sit, stand, walk, and stoop. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment:

This position operates in a professional office environment onsite and offsite. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is an open office environment where noise is at a moderate level at times with multiple phone conversations and other discussions in progress.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Pittsfield, MA 01201: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• Retail sales: 2 years (Preferred)
• Human resources management: 7 years (Required)

License/Certification:

• SHRM Certified Professional (Required)
• SHRM Senior Certified Professional (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: One location

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