Director, Drive-Thru

Full Time
Bloomingdale, IL 60108
Posted
Job description

***This position opening is ONLY for the location in Bloomingdale, IL - not any other CFA Franchise location. Please contact another location if you are not wanting to work in Bloomingdale, IL.

You may know Chick-Fil-A for our unbeatable Chicken Sandwich, craveable Waffle Fries, or our exceptional hospitality. But, have you heard of the opportunity we offer? If you are looking to grow your career in management, we have an opportunity to for you to professionally grow with our company. Chick-Fil-A has been named the “Best Work Place for Women” and “Best Employer for New Grads” by Forbes. It is also the only food company to make it in the top 10 "Customer Service Hall of Fame". At Chick-Fil-A we are committed to developing the leaders of tomorrow both in our business and beyond the restaurant. Upon completion of training, candidates will take on the Drive-Thru Director role.

The Drive-Thru Director leads the execution of drive-thru strategy at CFA Bloomingdale by developing a team that delivers on our promises to guests and grows the business.

Responsibilities:

  • Foster an environment where Team Members can become better versions of themselves - providing clear expectations, stated goals, and charted progress
  • Maintain a presence on the floor to coach team members and leaders towards excellence, to remove obstacles, and to set the tone for positivity and pride in one’s work
  • Care for team members and leaders by giving timely feedback, regularly communicating, connecting personally
  • Have performance, coaching, and development conversations with team
  • Stewarding resources by monitoring labor costs and coaching behaviors that impact food cost
  • implement and hold the team accountable to systems that insure quality and customer experience embody Chick-fil-A standards
  • Anticipates 90 days into the future and plans effectively to achieve results, anticipates challenges and creates contingencies to insure outcome success

Skills and Qualifications:

  • Must be 18+ years old.
  • Available during all dayparts, including evenings and Saturdays
  • Cares deeply for the 5 core customers (team, guests, community, self and the brand)
  • Demonstrate effective communication across multiple methods and employee levels.
  • Oriented toward growth, in the spirit of inspiring people to become the best versions of themselves
  • Demonstrates ownership within role and embraces problems as they arise
  • Manages time and effort to execute responsibilities and achieve outcomes
  • Ability to resolve conflict with team members, shift leader, and directors urgently
  • ***This position opening is ONLY for the location in Bloomingdale, IL - not any other CFA Franchise location. Please contact another location if you are not wanting to work in Bloomingdale, IL.

Education & Experience:

  • 1-2 years leadership experience (can include: hiring, training and developing a team)
  • Prior restaurant and/or drive thru experience a plus
  • ***This position opening is ONLY for the location in Bloomingdale, IL - not any other CFA Franchise location. Please contact another location if you are not wanting to work in Bloomingdale, IL.

Benefits:

  • Opportunity to work for an engaged boss who cares about you
  • Competitive Pay
  • College Scholarship Opportunities
  • Closed Sundays
  • Medical, Life, Dental, Vision Insurance
  • Gym membership
  • Uniform Stipend
  • Meal Discounts & other employee benefits

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Food provided
  • Health insurance
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Restaurant type:

  • Quick service & fast food restaurant

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Bloomingdale, IL 60108: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Language:

  • English (Required)
  • Spanish (Preferred)

License/Certification:

  • ServSafe (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: One location

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