Director Commercial Enablement
Full Time
Raleigh, NC 27612
Posted
Job description
Overview: The Director of Commercial Enablement will be responsible for operationalizing RNDC’s eCommerce platform (eRNDC) and associated Route to Market capabilities to enable and support the sales team and our customers. The candidate will be responsible for eRNDC-eCommerce adoption, training, and sales growth. As well as, working closely with state executives and sales leadership on the execution of additional digital initiatives to enhance state performance, profitability, and competitiveness. Responsibilities: Lead eCommerce activation teams and provide direction to commercial field team
- Inform and provide strategic recommendations to market and regional executive teams on business growth opportunities derived from eCommerce insights
- Capture, synthesize, and communicate feedback on eCommerce user experience and platform enhancement opportunities
- Be the point person for support and implementation of all eCommerce enablement initiatives for the market(s). Collaborate with all impacted departments and functions
- Design and implement new business processes or revise existing business processes to integrate evolving eCommerce enablement capabilities
- Support digital marketing campaigns and brand marketing strategies as they relate to eCommerce sales execution activities
- Champion “Voice of Sales Rep” and “Voice of Customer” by consulting field sales and their customers to capture and analyze experiential feedback and business impact of new commercial systems and processes
- Design and oversee eRNDC internal training and customer onboarding activities
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