SeKON has an opening for a Digital Web Content Manager to join our talented and innovative team supporting the Substance Abuse and Mental Health Services Administration (SAMHSA). The objective of the SAMHSA Web Content Management and Support contract is to provide enterprise-wide web content support related to the enhancement and maintenance of the consolidated SAMHSA.gov and store.samhsa.gov websites, using the Drupal Content Management System, as well as for SAMHSA-related microsites, subsites, and subdomains that have not been fully migrated to SAMHSA.gov. This work encompasses content-related efforts for SAMHSA web initiatives.

With over 25 years of mission-focused success, SeKON delivers cultural, operational, and technical transformation to support federal government customers including the National Institutes of Health (NIH), Substance Abuse and Mental Health Services Administration (SAMHSA), the Centers for Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS) and Defense Health Agency (DHA). Our vision is “Better Health Through Innovation and Digital Transformation.”

RESPONSIBILITIES:

• Maintains continuous communications with government publications creators, Office of Communications Store managers, GPO Warehouse POCs, and other relevant stakeholders to establish an understanding of content update requirements.
• Performing and supporting operations and maintenance (O&M) content updates of web content on Store.SAMHSA.gov and SAMHSA.gov and related websites based on new programmatic activities, enhancements to existing web content, input from subject matter experts and editorial boards, semiannual content refresh input from content owners, and changes to archived web content being migrated or decommissioned.

• Expertise in publications layout and management, with prior experience in the writing, editing and production of newsletters, magazines, brochures and other print materials. Working with the SAMHSA COR for planning and supporting newsletters and other priority information rollouts to the public. Providing content-related site improvements and supporting functionality-related site improvements based on usability findings, metrics, user feedback, stakeholder input, and requests from SAMHSA staff and contractors.
• Ensuring that content meets all previously identified standards for content development and publishing, such as internal SAMHSA clearance, 508 compliance, plain language review, taxonomic tagging, and internal and external search engine optimization.
• Make data-driven recommendations for improvements to the website Content or social media platforms, such as Facebook, Twitter, or Instagram, to improve consumer engagement and analyze the subsequent metrics to report insights.
• Coordination with SAMHSA and the GPO warehouse on eStore orders, inventory and monthly/annal order analysis and support.
• Maintaining lists of the key constituents and stakeholders and updating standard operating procedures
  

REQUIREMENTS:

• Bachelor’s degree in communications, journalism, or Information Technology

• Able to obtain security clearance - public trust.

• Flexible and adaptive, with the ability to quickly change course and use multiple technologies to achieve required outcomes.
• Able to proactively manage multiple communications paths to ensure content is 508 compliant and obtain content owner approval/acceptance for end product.
• Drupal or equivalent content management system and/or HTML development skills a plus

• MS Office Word, Excel, and PowerPoint
• Ecommerce/online store content, orders, inventory, and warehouse coordination