Digital Content Manager

Full Time
United States
Posted
Job description

A career in Firm Strategy & Communications, provides opportunities to establish effective communication programs alongside a team of storytellers who are dedicated to being strategic counselors, inspiring our people, growing & protecting PwC’s brand & creating business value that accelerates PwC’s strategy. Our team’s expertise includes corporate communications, internal communications, change management, media relations, public affairs, digital and social communications & analytics

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s) of relevant experience

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
English Literature, Journalism, Communications Studies/Speech Communication and Rhetoric, Marketing

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader, as a creative, dynamic digital content strategist with experience in the following areas:

  • Building social communities and driving engagement among key audiences;
  • Intimate knowledge of social media landscape with past experience managing content strategies on Instagram and TikTok;
  • Overseeing and coordinating external creators;
  • Formally and informally coaching junior staff and overseeing social strategies, plans and content for quality and consistency;
  • Utilizing project management skills to advance multiple projects in a fast-paced environment, adapting to new priorities;
  • Building and managing cross-functional stakeholder relationships;
  • Researching and defining innovative content types and creative processes, working with stakeholders to implement, evaluate impact, and share learnings across the entire function;
  • Providing counsel on responses to audience questions and comments, escalating as needed;
  • Having in-depth knowledge of monitoring tools and social content management platforms;
  • Using business acumen, analytical, and problem-solving skills;
  • Navigating complexity and ambiguity;
  • Practicing resourcefulness to complete projects; and,
  • Leading by example, exhibiting intrinsic work ethic and interpersonal and verbal skills.

A career in Firm Strategy and Communications, will provide you with the opportunity to establish effective communication programmes that promote and protect PwC’s vision, strategy, values, and purpose. You’ll focus on designing communication strategies that aid in implementing new policies and programmes and that will enhance the organisation’s relations with the community, public, government, shareholders, and employees. Our Communications team combines expertise including corporate and issues communications, internal communications, change management, media relations, public affairs, digital and social communications and analytics. In PwC Communications, we don’t just create and amplify content, we are storytellers relentlessly dedicated to being strategic counselors, inspiring our people, growing and protecting PwC’s brand and creating business value that accelerates PwC’s strategy.


To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsmanager

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