Job description

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

Summary:
Primarily serves as a liaison between Radiology professionals and customers to include community physicians, internal physicians, service departments and offsite facilities. Expedities communications to improve customer service for New Milford Hospital, Danbury Hospital, and the rest of the Western Connecticut Health Network.

Responsibilities:
1. Serves as a primary point of contact between Radiologist and community physicians by communicating and facilitating all follow up on studies and responding to patient care issues.

2. Performs all Radiology support functions in all areas of the department.

3. Obtains prior films/studies as requested by Radiologists, Supervisors/Leads, technologists and other departments (GI, Neuro, Pulmonary, Radiation Oncology, and Oncology). Uploads prior imaging/reports in PACS. Utilizes the Cerner RIS, PACS, Powerscribe 360, PacsGear, and Soarian systems.

5. Answers the telephone promptly and courteously. Takes detailed messages to ensure accurate and timely responses. Retrieves messages and responds to them in a timely fashion.

6. Assists other staff members as needed to ensure service excellence and quality of care in the department.

7. Monitors PACS worklist study and report status to assure exams have a final report and prior exams have been loaded into system.

8. Performs accurate search/selection of patient within the hospital system to maintain the integrity of the Electronic Master Patient Index and to ensure the accuracy of patient identification.

9. Prepares/Organizes study information for Tumor Boards. Loads images in Tumor Board folders in PACS.

10. Prepares patient packet information and screening forms for MRI studies. Provides cd’s for all MRI outpatient exams. Assures release of information forms are filled correctly and scanned into system.

11. Distributes Radiologist daily schedule to Radiology staff and affiliates.

12. Responsible for gathering and distribution of information for MRI and CT protocols for all locations.

13. Daily verification of prior image request and loading prior studies into PACS.

14. Assists IR scheduler in obtaining pertinent study/order information from ordering provider, office staff and radiologist.

15. Responsible for administrative assistant activities while administrative assistant is on PTO.

16. Fulfills all compliance responsibilities related to the position.

17. Performs other duties as assigned.

Other information:
Required: Data entry and Outlook. Customer service and organizational skills.

Minimum Experience: three years

Desired: Cerner, Document Imaging, PACS, Soarian Scheduling, Radiological Services

Location: New Milford-21 Elm St

Work Type: Full-Time

Standard Hours: 40.00

FTE: 1.000000

Work Schedule: Day 8

Work Shift: 8:00am-4:30pm.

Org Unit: 683

Department: Radiology Admin

Exempt: No

Grade: U3

Salary Range:
$15.3000 - $28.2200 Hourly

Education:
Essential:

• HS Graduate or Equivalent

Working conditions:
Essential:

• Significant manual skills / motor coord & finger dexterity
• Some occupational risk
• Very Heavy effort. May exert up to 50 lbs. force
• Some exposure to dirt, odors, noise, human waste, etc.

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

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