Job description
About Us:
Graham Automotive Group in Sioux Falls, SD is a locally owned and operated organization that offers new Audi, Volkswagen, and Volvo automobiles as well as a large selection of high quality pre-owned vehicles. We have served the Sioux Falls Community and surrounding areas, including many out of state customers since 1962. We are collaborative, creative, forward thinking and our goal is to create relationships with our customers to help them find vehicles to meet their needs for years to come.
Our work environment includes:
Growth opportunities
On-the-job training
Company perks
We're actively searching for a career motivated and experienced detailer to oversee operations of our state-of-the-art detail facility. You must be accustomed to working in a fast-paced environment where priorities can change, and customer service is your #1 concern. We believe our growth and success depend directly not only on the quality of our team , but also the quality relationships we build with customers. The right individual will be responsible to maintain our standards of excellence for the high-end services we offer.
You'll be responsible for planning, directing, and overseeing the operations of the detail department which includes sustaining the operational efficiency and day-to-day operations while executing long-term strategic planning to ensure depart revenue growth.
Responsibilities:
Clean and refurbish new and used vehicles prior to delivery to customers and for lot inventory
Provide training to detail department staff as needed for them to perform their job properly
Inspect newly arrived transport vehicles for any damage prior and working with the Collision Center Manager to ensure all damage is reported within 24 hours or less.
Maintain shop capacity, efficiency and productivity
Maintain shop supplies and make sure operations of tools and shop equipment is maintained
Monitor the availability of Detailers and inform Management on absences or delays
Use internal detail orders and pre-delivery inspections/checks to help reach production goals and complete internal work in a timely manner
Identify and communicate opportunities to enhance workshop productivity and efficiency to Management
Inspect finished product thoroughly and report any discrepancies to the Sales Manager prior to vehicle delivery
Scheduling and dispatching work to all employees
Posting and invoicing jobs
Take calls and make customer appointments
Ensure the shop is clean at the end of each workday and ready for the next morning
Job Requirements:
You must be self-motivated with passion to succeed, have organizational skills and a high degree of attention to detail. It is also important that you have excellent communication skills and the ability to function well in a dynamic team environment
Strong organizational skills with the ability to multitask
Manage and meet deadlines
Ability to set effective, efficient time schedules
Ability to prioritize workflow
Ability to think strategically about ways of enhancing shop performance and productivity
Desire to exceed customer expectations
Strong interpersonal and relationship-building skills
The ability effectively responds to and meet the needs of a diverse client base
Precise attention to detail
Computer literate
Specific qualifications for this role include:
Valid driver's license and a good driving record
Strong diagnostic and problem-solving skills
Ability to lead and inspire in a team environment
We Offer:
Competitive pay with compensation based on production
All tools and training required for you to complete you work in a timely manner
Medical, Dental, Vision, Aflac, 401k & PTO
Graham Automotive Group is an Equal Opportunity Employer with over 60 years in the Sioux Falls Community, with a strong reputation for customer satisfaction in both service and sales.
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