Deposit and Payment Operations Specialist I - Research-2

Full Time
Charlotte, NC 28269
Posted
Job description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. Well versed in all department functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Perform functions that are outside of normal processes, this may include tasks that require special approvals, processes that effect clients that are high touch/large dollar, tasks that require a tight turnaround, etc.
2. Perform quality checks / inspections to ensure integrity and accuracy.
3. Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms.
4. Ensure clear and effective communication with leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent education and related training.
2. Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
3. Effective problem identification and resolution skills.
4. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
5. Ability to work in a team environment to include across shifts and departments.
6. Exhibit good interpersonal skills as well as good verbal and written communication.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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