Job description

First-Look Position Details

Position: Dental Receptionist

Pay Range: $17-$20 / hour

Bonus: $500

Location: West Chester, PA

Full-Time

*Previous Dental Experience Required*

We are looking for a full-time dental assistant that wants to make an I.M.P.A.C.T. on our patients and with each other for our West Chester dental practice! We need someone with a great attitude, the ability to work well within a team, and someone who is always open to learning and reliability.

I-Individuality

M-Mentorship

P-Partnership

A-Action

C-Caring

T-Transparency

We guarantee a full-time schedule, Full benefits, growth opportunities and we believe we have a wonderful and supportive work environment that we love to brag about. All candidates need a great attitude, enthusiasm for learning, and be willing to work with a team

Department: Administration

Reports to: Office Manager

Job Summary:

The front desk receptionist is a creative and forward thinker responsible for ensuring appointments are appropriately scheduled, following up on missed and unscheduled treatment plans or recall appointments, creating and maintaining patient records, greeting and checking in patients, and keeping the waiting area presentable.

Duties/Responsibilities

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Contacting patients to follow up on unscheduled treatment and recalls.
• Constantly looking ahead to ensure the patient schedule remains full.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Exceptional interpersonal and customer service skills.
• Good telephone etiquette.
• Exceptional organizational skills.

Education and Experience:

High school diploma or equivalent.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
Affordable Dental Solutions follows CDC and State Guidelines for treating patients safely during the Covid-19 pandemic

Application Question(s):

• Is this the most updated copy of your resume?

Experience:

• Dental Front Desk: 1 year (Preferred)
• Dental office: 1 year (Preferred)

Work Location: One location

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