Job description
At Rowe’s, we are passionate about providing an exciting and rewarding grocery shopping experience. Our customers, our families, and the communities we live and work deeply matter to us. We strive for excellence in everything we do and aim to make a meaningful difference in the communities we serve.
We recognize that happy employees working in a well-organized efficient environment creates the energy and excitement needed to keep our stores a vibrant place to shop. We empower our people to make decisions that improve the work of our associates, customers, and company. Our associates work hand and hand to deliver to our customers the finest products and personalized service while having fun too.
If this location is too far from your home and family, check out our other postings. If you don’t find what you’re looking for, apply to this listing and tell us where you want to work. There may be an opening that we have not posted yet.
We are looking for a DELI MANAGER to join our Rowe's team.
This role willl manage the department to ensure an unprecedented shopping experience for the customer, promote sales and achieve profit margins and labor goals by focusing on quality and freshness. Oversee the total operations of the Deli department and manage employees, including hiring, firing, training, coaching and scheduling. Demonstrate the company’s core values of respect, honor, integrity, self-less service, loyalty and safety
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide exceptional service including greeting customers and answering questions, with a positive attitude.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Operate deli equipment (e.g., slicer, fryer, oven, scale, knives, box cutter and pricing gun) according to company guidelines.
- Provide work direction, effective training, development and corrective action for Deli associates and directs them to achieve department and company objectives, ensure safety; conduct performance reviews.
- Ensure proper staffing to address service levels and efficient utilization of labor.
- Ensure storage and dating SOPs are followed for all products.
- Write orders based on store needs and trends.
- Manage the process for price changes and in-store transfers.
- Ensure removal and disposal of un-sellable product from the sales floor.
- Ensure proper cold chain procedures are adhered to including delivery to the store, storage, stocking and holding on the sales floor.
- Follow all merchandising guidelines, including display models, signage and product packaging
- Maintain excellent standards of sanitation and freshness
- Assists in other duties as assigned.
• • Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management and procedures.
- Assists as needed to ensure the success of the store.
QUALIFICATIONS
- At least 18 years of age.
- Ability to deliver friendly and prompt customer service.
- Ability to read, write English language, and do simple math.
- Ability to follow instructions.
- Ability to work well with others and work well as a team
- A passion for serving others
- Food Prep experience is preferred
PHYSICAL/SENSORY DEMANDS:
Perform duties primarily in the Deli section. Work involves walking,turning, reaching, kneeling, squatting, bending, standing, lifting, and carrying products up to 80lbs, hand-eye coordination, and interaction with customers and associates. Regular exposure to cold temperatures and wet surfaces. Duties also include frequent interaction with customers and fellow associates. Must be able to perform the essential functions of this position with or without reasonable accommodation.
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