Job description

Position Summary:

Provide prompt, courteous and accurate deli service to customers and support sales through proper preparation and display of products. Assist with food preparation, fill and rotate deli cases and displays and perform cleaning duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
• Offer customers product/recipe suggestions and recommendations.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Process orders (e.g. slice meats and cheeses) to the customer’s specifications with proper quantities, quality and price and promote products through suggestive selling.
• Utilize correct procedures for credit returns or exchanges.
• Assist with food preparation by properly shaving and slicing meats and cheeses and ensuring assembly and recipes are adhered to for all products.
• Properly use all equipment in deli/kitchen (e.g., slicers, stoves, ovens, fryers, refrigerators, freezers, and ovens) according to company guidelines.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Ensure cases and displays are full, clean and attractive.
• Maintain proper deli case refrigeration and properly handle product to avoid damage.
• Code date product, review sell by dates and separate out outdated or unfit product.
• Follow tare weight procedures.
• Break down the department and perform cleaning duties using proper personal protective equipment (e.g. wash/change salad bowls; break down, wash, sanitize and sharpen slicers; clean cases, ovens and fryers; and sweep and mop floors) using personal protective devices (e.g. cut resistant gloves, chemical resistant gloves, chemical slash goggles and poly gloves).
• Follow all store and department policies and procedures.
• Physical demands include, but are not limited to, frequently walking on uneven ground, turning, standing, reaching, stooping/bending, lifting objects 5 to 50 lbs., pushing and pulling objects 50 to 500 lbs., grasping/ holding objects, and fine finger motion. Occasionally lift objects more than 50 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Basic math skills (counting, addition, and subtraction)
• Willingness to take initiative

Desired Previous Job Experience/Education:

• High school diploma or equivalent

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Evening; Day; Overnight
Regions: Midwest

States: Wisconsin
Keywords:

Jobs at Metro Market: At Metro Market, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Madison, WI 53705: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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