Job description

WHO WE’RE LOOKING FOR

Continental is looking for a standout Infinity and Ovation Yacht Charters (IOYC) Deck Hand who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships and seeks open communication. A perfect culture fit would be someone who is willing to roll up their sleeves and be part of a polished team, delighting guests, every meal, every day.

WHO YOU ARE

The IOYC Deck Hand are valuable members of our team who:

• Provides first rate safety and service to guests and team members aboard the Infinity and Ovation Yachts
• Acts as a company brand ambassador embodying our core value and guiding principles
• Is comfortable working on a large vessel while traveling short distances over water
• Is interested in growing within a dynamic team
• Is committed to excellence
• Works best in a creative, collaborative environment

Sound like you? Let’s chat.

WHAT YOU’LL ENJOY

• Hourly Rate $16
• Growth opportunities
• 401(k) match
• A people-first environment where doing meaningful, fulfilling work is central and a rewarding team dynamic is essential

WHO WE ARE

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

We Are Curious.

Bold, original thinking, and an innate curiosity for what’s new and next drives us to shake things up and create remarkable experiences.

We Dream Big.

We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we’re not afraid to dig into a challenge.

We Champion Each Other.

Collaboration, teamwork, and trust aren’t just buzzwords to us—they truly define our culture.

We’re committed to cultivating an environment where everyone feels welcome at the table, from our team members to our guests. Because we know the best results happen when all perspectives are shared, and all voices are heard.

We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafés, premier events and more. If hospitality is in your DNA, if you’re passionate about making a difference, if you’re searching for a place where you can grow, we’re looking for you.

Continental is proud to be an Equal Opportunity Employer.

Job title: Deck Hand

Reporting to: Master Captain

FLSA: Non-Exempt

ROLE PROFILE

Deck Hand will be successful when:

• When a safe and enjoyable atmosphere is provided for both guests and team members.

WHAT YOU’LL DO

DAILY OPERATIONS

• Responsible for the maintenance and cleaning of the interior and exterior of vessels
• Sweeps deck, washes windows, and empties trash receptacles
• Primes and paint vessel as assigned
• Aids Captain in accurate record keeping and counts
• Participates in on board safety training, meetings and drills, as directed by the Captain, including fire, abandon ship, man overboard, flooding and medical emergencies
• Assist with the vessels boarding process and line handling
• Familiar with all duties under the company safety management, including Emergency Response
• Conducts security patrols and reports any issues to the Captain
• Assures a neat and tidy workspace both at the dock and on board the vessel
• Assists with any possible guest issues both on land and while underway
• Informs and ensures safe behaviors by all passengers
• Participate and apply procedural safety trainings
• Maintains company standards of appearance and cleanliness
• Able to assist the team when necessary to ensure positive guest experience
• Comfortable working in front of the public
• Ability to get along with co-workers and support a team environment

EDUCATION, TRAINING & EXPERIENCE

• Good customer service skills: professional demeanor, ability to use necessary levels of tact and courtesy
• Detail oriented and thorough: able to follow through on assigned tasks
• Able to work independently using initiative and creativity to complete tasks
• Strong time management skills: able to handle multiple tasks, set priorities, and meet deadline
• Works well under pressure

PHYSICAL DEMANDS

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It’s not intended to be all inclusive.

COMPANY OFFERINGS

We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

To ensure we protect our team members and the integrity of our company, all associates are required to go through a background check prior to starting with the company. The background check will include validation of information supplied on the application, criminal history, and drug screening. Depending on the nature of the position, additional checks such as driving history, physical ability, or credit check may also be required.

Continental is proud to be an Equal Opportunity Employer.

Job Types: Full-time, Part-time, Temporary

Pay: $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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