Job description
CorTech is seeking to hire a Data Analyst for our client in Columbia, SC!
Benefits Available!
Pay Rate - $18/hr
1st Shift: Monday-Friday, 8am-5pm
Job Description
Overall this position requires routine, detailed work that follows an established system of operation with a high degree of accuracy and efficiency within the Analysis Department.
Pre-Training Requirements
New hires for Analysis positions are required to complete 2 short pre-training courses provided by Siemens immediately upon hire in order to advance to their designated roles for specific task training. Both courses conclude with a final test which must be passed in order to remain on assignment with us. All pre-training hours are paid.
1.Utility Bill Knowledge Training (UBK) – 2 day foundation course on utilities industry & Siemens specific processes and terminology
2.Analysis Training – 1 week course that goes into greater detail of the utilities industry. The class provides a better understanding of terminology, rates, tariffs, and units of measure.
Tasks:
Key Responsibilities:
Skills Required:
Experience
Entry level skillset with up to 2 years of successful experience in a similar role, generally comparable with the tasks and responsibilities as presented above.
Education
HS diploma or equivalent is required.
Benefits Available!
Pay Rate - $18/hr
1st Shift: Monday-Friday, 8am-5pm
Job Description
Overall this position requires routine, detailed work that follows an established system of operation with a high degree of accuracy and efficiency within the Analysis Department.
Pre-Training Requirements
New hires for Analysis positions are required to complete 2 short pre-training courses provided by Siemens immediately upon hire in order to advance to their designated roles for specific task training. Both courses conclude with a final test which must be passed in order to remain on assignment with us. All pre-training hours are paid.
1.Utility Bill Knowledge Training (UBK) – 2 day foundation course on utilities industry & Siemens specific processes and terminology
2.Analysis Training – 1 week course that goes into greater detail of the utilities industry. The class provides a better understanding of terminology, rates, tariffs, and units of measure.
Tasks:
- Review all system generated errors based on data entry standards. Maintain an average of 3 minutes per error resolution.
- Investigate historical and live vendor billing errors and obtain refunds where appropriate. Maintain an average of 15 minutes per issue for the research and resolution.
- Identify and correct data entry errors in a timely manner to ensure inclusion of information on client payment files
- Research and resolve problem bills per established processes and turn-around times.
- Build and maintain vendor specific processing templates
- Build and maintain spreadsheets used to manually divide account into multiple parts based on client specifications.
- Participate in the continual reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process.
- Complete assigned tasks based on standard operating procedures and established key performance indicators
- Other duties as assigned
Key Responsibilities:
- Select appropriate processes from clearly documented rules, past practices or new instructions
- Seek advice and guidance on non-routine or problem areas from senior department members.
- Refer complex, unusual problems to senior department members
Skills Required:
- Successful completion of UBK training
- Successful completion of Analysis training
- Familiarity with Microsoft Office Suite
- Ability to research and problem solve issues effectively
- Detail oriented
- Efficient multi-tasker with excellent time management skills
- Strong organizational skills
- Strong verbal and written communication skills
Experience
Entry level skillset with up to 2 years of successful experience in a similar role, generally comparable with the tasks and responsibilities as presented above.
Education
HS diploma or equivalent is required.
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