We are looking for an exceptional individual to join Stay at Home Customer Support Team. Customer obsession is a core value at Stay at home, therefore Customer Support is one of THE most important roles at the Company.

Right at Home provides a range of in-home care options for seniors and adults with disabilities. Don’t think of our services as one-size-fits all. We know everyone’s needs are different, so our care plans are uniquely tailored to each individual. Whether it’s helping with dressing and hygiene, providing medication reminders, or simply providing transportation to medical appointments, Right at Home’s dedicated caregivers will help you or your loved one navigate life. We're growing quickly and are looking for a new customer-obsessed teammate to join us on this journey.

In this role, you will:

• Answer incoming phone calls, live chats, and emails to assist customers with making fuel purchases, navigating the product and whatever else they might need
• Place outbound calls to follow up with customers
• Provide above-and-beyond, amazing service
• Develop an expert understanding of the Mudflap product to effectively help customers
• Work cross functionally to identify ways to enable world-class customer service at scale

You have:

• A true passion for customers and delivering the best possible service
• Outstanding communication skills, both verbal and written
• Must live in USA
• You are energetic, self-motivated, self-starting, and self-assured
• You are a multitasker with a high sense of urgency
• You love fast-paced environments with an "all hands on deck" approach
• You're humble and eager to learn with a no-task-too-small mindset
• You enjoy using your sleuthing skills to problem solve on behalf of customers

Perks and Benefits (What we offer):

• A flexible, remote position
• A team of talented individuals on a mission to change a $1 trillion industry for the better
• A high bar for quality and commitment to self-improvement
• An open mind to new ideas and methodologies
• Competitive salary and benefit options
• Opportunities and support for massive career growth

The pay range for this role is $21 - $28 per hour. This information reflects a base range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. Our benefits include medical/dental/vision insurance, 401(k) with company match, WFH stipend and PTO.

Here are the core values that we believe in and look for in new teammates:

• Put Customers First: We put our customers and partners at the center of everything we do.
• Be Curious: Have a learning mindset. Ask, wonder, dig, investigate. Share the joy of discovery.
• Sweat The Details: We create magical experiences by obsessing over every detail.
• Do The Right Thing: We operate with integrity and exercise good judgment, even if no one is watching.
• Find A Way: We push past roadblocks to get the best outcomes for our customers and our teammates.
• Own It: Show up prepared, be present, and make it count.

eIpChXgrma