Customer Success Manager

Remote/WFH (Open to candidates in the U.S.)

About Veza

Veza is the authorization platform for data security. Identity and security professionals use Veza to modernize access governance in the new IT landscape. By automating the work of finding and fixing excessive permissions on a continuous basis, Veza helps organizations achieve Least Privilege. Veza's unique approach ingests metadata from any SaaS app or data system, organizes it as an authorization graph, and makes it searchable in real-time. Global enterprises like Blackstone, Wynn Resorts, Choice Hotels, and many more trust Veza to protect sensitive data and automate access reviews. Founded in 2020, Veza is a fully remote company, and is funded by Accel Partners, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. To learn more, visit veza.com.

You Will:

• Work directly with customers through all stages of the customer lifecycle (kickoff and deployment through growth)
• Capture customer feedback and work directly with Veza's product team to ensure the voice of the customer is being incorporated into Veza's product roadmap
• Act as a SME on Veza's product and industry best practices including information security, IAM, cloud infrastructure, and data.

You Are:

• Bringing 5+ years of professional experience in customer success or consulting, working with technical enterprise customers
• Experienced with information security background and supporting CISOs as your primary customer sponsor

Nice to Have:

• IAM background; experience with identity platforms such as Okta and Azure AD
• Experience with Cloud platforms, including Cloud IAM, for AWS, Azure, and/or GCP
• Experience with data platforms such as Snowflake, RDS, Redshift, etc.

Culture Alignment

We're driven to build a strong company culture and are looking for individuals with solid alignment with the following:

• Stay Customer Obsessed
• Iterate, Adapt, and Innovate
• Demonstrate a will to win
• Lead with Humility
• Act with Integrity
• Founder's Mentality

What we Offer:

• Competitive salary and equity packages
• 401(k) retirement plan
• Pre-tax health care, dependent care, and commuter benefits (FSA)
• Flexible medical, dental, and vision benefits
• Parental leave
• Flexible Time Off
• Home Set up and Monthly Connectivity Stipend

At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range is between $125,000 and $170,000 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.

Veza is proud to be an equal opportunity and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com