Job description

A job offer is contingent upon completion of a satisfactory background check.

Who are we?
Frandsen Bank & Trust started in 1982 and has since expanded to nearly 40 locations that range from Minnesota to North Dakota to Wisconsin. We are a family owned community bank whose focus is on our customers and our communities.

Why join our team?
For the past 5 years, including the most recent survey from 2021, Frandsen Bank & Trust has been voted as one of the top 175 places to work by our employees. We pride ourselves in facilitating a culture that is both engaging and welcoming.

This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.

• Provide superior customer service by being professionally helpful, curious, and courageous
• Process customer transactions accurately and proficiently
• Maintain exceptional cash handling skills and accurate balancing
• Consistently make customer introductions to banking partners to grow relationships
• Diligently examine all transactions to prevent losses and deter fraudulent activity

Minimum Requirements

• Obtained or in process of obtaining a high school diploma or equivalent

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Employee assistance program
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Cash handling: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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