Customer Service Representative
Job description
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Job Type: Full-time
Pay: $35.55 - $50.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Work from home
Experience level:
- No experience needed
Shift:
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
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