Job description
Greetings !
Hope you are doing great!
My name is Irtiqa Muzaffar, and I am a Recruitment Professional at Pro IT, INC. I am conducting a job search for the role of “Customer Service Representative”. Kindly go through the job description mentioned below and let me know if you are interested in this opportunity.
Title : Customer Care Representative
Location : Plano, TX 75023 (Onsite)
Duration : Fulltime
Responsibilities:-
- Communicates with customers regarding service request or problems; documents, evaluates, and resolves customer’s inquiries.
- Thoroughly documents all contacts and conversations; follows up as required.
- Works with other departments to complete customer requests as needed and minimize escalations.
- Gains proficiency in various administration and automated workflow systems.
- Processes complex and varied service requests.
- Consistently meets/exceeds set quality and productivity metrics.
- Functions within a team-based environment, and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Job Type: Full-time
Salary: $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Plano, TX 75023: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Speak with the employer
+91 6363234029
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