Customer Service Representative

Full Time
Woodbridge, NJ 07095
Posted
Job description

NEST Scientific Inc., with locations in Woodbridge NJ and Phoenix, AZ is a dynamic, leading Life Science Products company dedicated to researching and developing innovative plastic consumables for life sciences, research and medical establishments. Our products include cell culture plates, Erlenmeyer flasks, BioFactory, pipette tips, and much, much more.

With the continued development of the business, NEST Scientific Inc. is currently seeking qualified individuals to fill the position of Customer Service Representative in our Woodbridge, NJ location.

As a member of the NEST Customer Service team, responsibilities will include processing, confirming receipt and correct pricing on incoming purchase orders and providing customers anticipated ship dates. You will also be interacting with customers to provide information in response to inquiries regarding order status, products or services along with handling customer complaints, providing appropriate solutions and alternatives within the time limits and following up to ensure resolution.

HS Diploma or equivalent necessary. Some experience in Customer Service and basic working knowledge of MS Office is required along with excellent communication skills and the ability to multi-task, prioritize, and manage time effectively. Must have reliable transportation, be dependable and punctual.

At Nest, we strive to provide the best possible experience for all of our valued customers and employees. Employees must be able to work from our company headquarters in Woodbridge, NJ from the hours of 8:30 am to 5 pm Monday thru Friday.

Nest Scientific USA benefits include Major Medical, Dental, VSP, Life Insurance, LTD and 401K (with company match up to 6%). Salary commensurate with experience but will be competitive with the industry standards.

Interested candidates should submit resumes along with salary requirements.

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • Under 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Woodbridge, NJ 07095: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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