Customer Service Representative

Full Time
Hanover, MD 21076
Posted
Job description
Company: Mosquito Joe of Baltimore and Annapolis – The Pest Squashing Powerhouse

Description:

Are you bored of the same old customer service jobs? Want to join a company that has a positive impact on people’s lives? Mosquito Joe of Baltimore and Annapolis is a fast-growing, locally-owned business that is looking for a confident and fearless customer service representative to join our team and contribute to our commitment to defending our customers’ health and property. If you are searching for a job that’s anything but ordinary, this is the job for you!

Why work with us?
  • Starting Pay $21.00/hr
  • $1,000 End of Season Bonus (paid if employed through November 17, 2023)
  • Paid Time Off
  • Paid Holidays
  • Most Weekends Off, Daytime hours
  • Weekly Pay
Responsibilities:
  • Jump into action to answer customer inquiries via phone, email, and text.
  • Actively monitor, pursue, and convert sales leads (no cold calling).
  • Put mosquitoes on the run by resolving customer concerns in a timely and professional manner.
  • Keep accurate records of customer interactions and transactions, ensuring all customer details are stored securely.
  • Join forces with other team members to solve customer issues.
Basic Qualifications/Requirements:
  • A passion for delivering extraordinary customer service skills and saving the world (or at least our customers’ yards) from mosquitoes!
  • High school diploma or equivalent.
  • Outstanding people skills, with an eagerness to go above and beyond.
  • A sense of humor and a desire to have fun at work.
  • Being a pro at making and knocking out to-do lists in a fast-paced environment.
  • A clean criminal background.
  • A clean 9-panel urine screening. (Substances Screened for: Amphetamines; Barbiturates; Benzodiazepines; Cocaine; Methadone; Methaqualone; Opiates; Phencyclidine; Propoxyphene)
Bonus points for:
  • Proficiency in Microsoft Office and other relevant software.
  • Experience working in an office environment.
  • An awesome cover letter telling us what interests you in this job and what you believe you could contribute to our team.

Although we are a seasonal business with full-time hours only available from the first week of February through the third week of November each year, we offer competitive pay and opportunities for bonuses, and development within the company. To apply, please submit a resume detailing your experience and qualifications. We look forward to hearing from you!

#ZR
  • All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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