Customer Service Representative
Full Time
Elyria, OH 44035
$14 - $18 an hour
Posted Today
Job description
Molly Maid of Cleveland West is searching for a pleasant, resourceful, and inspired Office Professional to join our team as it continues to grow. We opened our doors in 1997 and support a team of over 30
employees. We’re looking for a person that is very positive, efficient, and has strong communication skills.
Full-time. No nights. No weekends. No holidays.
Weekly bonus incentives and paid vacation.
Basic Experience Needed:
This position is for full time. Only applicants with a good attendance record and experience working in an office will be considered .
Please attach a resume.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Full-time. No nights. No weekends. No holidays.
Weekly bonus incentives and paid vacation.
Basic Experience Needed:
- Phone skills
- Sales skills
- Problem Solving
- Scheduling
- Computer Skills / Microsoft Office / Google
- Data Entry Skills
- Able to manage multiple tasks including the managing of cleaning teams, customer needs, and arranging the cleaning schedule.
- Demonstrate the ability to learn quickly and juggle multiple tasks concurrently
- High school diploma or GED required
- Legally able to work in the U.S.
- Organizational skills, ability to set priorities and execute a plan of action
- Pass a background check -driving / criminal
- Strong listening & communication skills
- Good organizational skills
- Courteous and cooperative with customers and employees
- Staff Supervision
- In Office Experience
- Receptionist duties
- Sell Molly Maid services over the phone using a script
- Follow up on Leads
- Schedule Estimates
- Respond, resolve, and follow-up with customer concerns
- Answer inquiries for employment
- Follow up on unclosed estimates
- Conduct back marketing phone calls
- Other office duties (data entry, filing, answer phones, customer relations, laundry, etc.)
This position is for full time. Only applicants with a good attendance record and experience working in an office will be considered .
Please attach a resume.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
- All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
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