Customer Service Representative
Full Time
Denver, CO 80249
$20 an hour
Posted Today
Job description
Enterprise, National and Alamo at Denver Airport (DIA) has an exciting opportunity for a
Full Time Greeter! This position pays $20.00 / hour and is located at the Denver International Airport at 23842 E. 78th Ave, Denver CO 80249.
We offer:
- $20.00 / hour
- Consistent full time 40 hour per week schedule
- Employee discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
- No airport clearance required
- On-site parking
Available Schedule (A):
- Sunday 8:00am - 4:30pm
- Monday 8:00am - 4:30pm
- Tuesday OFF
- Wednesday OFF
- Thursday 8:00am - 4:30pm
- Friday 8:00am - 4:30pm
- Saturday 8:00am - 4:30pm
Available Schedule (B):
- Sunday 8:00am - 4:30pm
- Monday OFF
- Tuesday OFF
- Wednesday 8:00am - 4:30pm
- Thursday 8:00am - 4:30pm
- Friday 8:00am - 4:30pm
- Saturday 8:00am - 4:30pm
Available Schedule (C):
- Sunday 8:00am - 4:30pm
- Monday 8:00am - 4:30pm
- Tuesday 8:00am - 4:30pm
- Wednesday OFF
- Thursday OFF
- Friday 8:00am - 4:30pm
- Saturday 8:00am - 4:30pm
Do you enjoy meeting new people and providing great service in a fast paced environment? The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Responsibilities:
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Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
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Welcome members to the facility when they exit the bus or arrive on the lot.
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Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
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Assist members with questions and concerns to minimize counter visits.
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Communicate customer service issues to management.
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Ensure that hangtag information is completed correctly.
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Maintain clean low mileage fleet mix requirements.
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Maintain Emerald Aisle for cleanliness.
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Thank member for their business.
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Provide upgraded vehicles on request.
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Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
-
Must be at least 18 years of age
- Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- Must not have any drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
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Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
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