Customer Service Representative

Full Time
Fairhope, AL 36532
From $13 an hour
Posted Today
Job description

Progressive, fast-paced three-doctor veterinary clinic in downtown Fairhope Alabama seeks a highly self-motivated, team-oriented part-time veterinary receptionist. Our goal is to provide high-quality veterinary care with excellent client service. Our team is committed to providing the finest professional, personal, courteous, and caring service in every way possible. Candidate must have compassion for animals, excellent communication skills, and express friendly and compassionate energy while working in a team setting.

Responsibilities:

  • Provide friendly, quality client service.
  • Answering and operating a multiple phone line system.
  • Scheduling appointments and boarding reservations.
  • Check clients in
  • Greet clients in a professional, friendly, and hospitable manner.
  • Collect client fees, process payments and run end-of-day transactions.
  • Gain knowledge of products sold and answer questions concerning products purchased/used.
  • Enter data into practice management software.
  • Perform a variety of clerical duties.
  • Work well with all employees and ensure that your actions support the hospital, doctors, and the practice philosophy.
  • Ability to work independently on assigned tasks.
  • Ability to communicate and handle high-stress situations while maintaining a professional manner.

Education:

  • High school diploma or GED required

Qualifications:

  • Must be able to work 10-hour shifts.
  • At least two years of veterinary experience.
  • At least three years of customer service experience.
  • Computer skills are necessary and required.
  • Strong organizational skills.
  • Excellent verbal and written communication skills.
  • Must be able to lift at least 50 pounds.

Salary is based on experience.

If you feel you meet or exceed these qualifications, please submit your resume online or to our clinic at 359 Morphy Ave, Fairhope, AL 36532.

Job Type: Part-time

Pay: From $13.00 per hour

Experience level:

  • 2 years

Shift:

  • 10 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Education:

  • High school or equivalent (Preferred)

Work Location: In person

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