Job description
- Job Type:Contract
Posted 7 days ago
- Expiry Date: 17 June 2023
- Referral: 227033@accuick.com
Job Description:
Subject Line: $20 per hour Customer Service Team Member.100% Remote (work from home)
Identify and obtain information and records from customers, members, providers and/or employer groups to correct/update information, claims, and membership records when necessary.
Perform phone/email outreach to Client vendors and business partners to resolve service issues.
Identify, understand, and anticipate customers' unexpressed needs and concerns in a caring manner.
Work collaboratively with Sales, Healthcare and Network Management partners to further optimize customer, employer group and provider relations by identifying opportunities to promote stakeholder programs.
Hiring Requirements:
High school graduate or GED and 3 year's experience in a customer service solutions-oriented environment.
Experience operating in a Windows and Microsoft Office environment required.
Hiring Preferences:
Preferred customer service experience in the following industries:
Healthcare
Hotel/Hospitality
Banking
Telecommunications
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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