Job description
Arisa Health is seeking a Customer Service Representative for our clinic in Morrilton. A high school diploma or equivalent is required. At least one year of experience in a related field is preferred. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the CSR will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Good attendance and telephone skills are required. Because Arisa Health is a behavioral health clinic, we prefer candidates with experience working in a medical or behavioral health office.
Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.
Candidates must be able to multitask, have good organizational skills, and be willing to alter duties as needed on a daily basis.
Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. No phone calls please.
Please note: Due to CMS mandates, all Arisa employees must provide proof of COVID-19 vaccination.
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