Customer Service Representative
Full Time
Wilkesboro, NC 28697
$11 - $12 an hour
Posted 1 day ago
Job description
Description
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
About Animal Hospital of Wilkes
Animal Hospital of Wilkes, located in Wilkesboro, NC, just minutes from Winston-Salem, is a full-service small animal hospital. Established in 1958, we have a long-standing clientele that is a testament to the high-quality medicine and care we provide our clients and their pets.
We are a 5-doctor practice that is well-equipped with a large and newly refreshed free-standing space in a great location. We provide complete care including soft-tissue surgery, advanced orthopedics, dental care, preventative medicine, treatment for sick and injured pets, daytime emergency care, and support and boarding. We have been voted “Best Veterinary Clinic” by Wilkes Journal-Patriot readers.
Meet our team and learn more about our wonderful Wilkesboro community!
Animal Hospital of Wilkes is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
We are a 5-doctor practice that is well-equipped with a large and newly refreshed free-standing space in a great location. We provide complete care including soft-tissue surgery, advanced orthopedics, dental care, preventative medicine, treatment for sick and injured pets, daytime emergency care, and support and boarding. We have been voted “Best Veterinary Clinic” by Wilkes Journal-Patriot readers.
Meet our team and learn more about our wonderful Wilkesboro community!
Animal Hospital of Wilkes is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
Animal Hospital of Wilkes is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
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