Job description
Sentara Health Plans is currently recruiting for a Full-Time rotating shift,
Customer Service Rep in Norfolk, VA and surrounding areas.
This position is hybrid remote.
Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.
Job Requirements
- High School Grad or Equivalent
- Customer Service 2 years
- Medical Terminology Previous Experience
- Pre-employment screening required
Benefits: Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Sentara recognizes our employees by offering:
- Comprehensive health care plans
- Generous paid annual leave
- 401a/401k/403b plan
- Long and short-term disability
- Tuition Reimbursement
- Flex spending and life insurance
- You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.
Sentara Health Plan is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.
Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans, and plans serving Medicare and Medicaid enrollees.
With more than 30 years’ experience in the insurance business and 20 years’ experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services – all to help our members improve their health.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day, join the Sentara Team!
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
keywords: data entry, customer service, medical terminology, health plan
- High School Grad or Equivalent
- Customer Service 2 years
- Data Entry Previous Experience
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